Have had the same sales rep for several years now; unfortunately he has no 
ability to fix their IPv6 peering issue so we’re slowly removing circuits, but 
otherwise for a handful of 10gig DIA circuits it’s been stable.

From: NANOG <nanog-boun...@nanog.org> on behalf of Ryan Gelobter 
<rya...@atwgpc.net>
Date: Tuesday, October 16, 2018 at 6:04 AM
To: NANOG <nanog@nanog.org>
Subject: Whats going on at Cogent

Anyone else seen terrible support and high turnover of sales/account people at 
Cogent the last few months? Is there something going on over there internally? 
I'm sure some people will say Cogent has always been crap but in the past their 
account reps and support were pretty good. It seems to have gone downhill the 
last 12 months really bad.

Regards,
Ryan

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