I don't really get the Cogent/Google peering issues. I've been hearing this for years... How about fixing it already? Telling customer to get other transit providers to get to a given network is really bad.
On a side note, HE is still HE but they're trying really hard to be a good netcitizen. They've finally pushed filtering for peers: http://routing.he.net. I wouldn't get transit from them, but in some markets, they're the only affordable IP transit providers. On Oct 16 2018, at 10:04 am, DaKnOb <daknob....@gmail.com> wrote: > > > When I call and mention it I’m told that it’s HE’s fault (despite the lovely > cake), but when I also bring Google, then they tell me to get a different > provider just for this traffic, or meet them at an IX and send my traffic > from there. > > About the staff rotation I’ve seen it too, and I’ve also seen an increase in > salespeople calling, for example when an AS is registered etc. in addition to > the normal calls.. > > On 16 Oct 2018, at 16:54, Dovid Bender <do...@telecurve.com > (mailto:do...@telecurve.com)> wrote: > > They call me every few months. the last time they emailed me I said I > > wasn't interested because of the HE issue. I have yet to get another > > email....... > > > > > > On Tue, Oct 16, 2018 at 9:29 AM, Ca By <cb.li...@gmail.com > > (mailto:cb.li...@gmail.com)> wrote: > > > > > > > > > On Tue, Oct 16, 2018 at 5:16 AM David Hubbard > > > <dhubb...@dino.hostasaurus.com (mailto:dhubb...@dino.hostasaurus.com)> > > > wrote: > > > > Have had the same sales rep for several years now; unfortunately he has > > > > no ability to fix their IPv6 peering issue so we’re slowly removing > > > > circuits, but otherwise for a handful of 10gig DIA circuits it’s been > > > > stable. > > > > > > > > > > Yep, this. Whenever Cogent calls, this is what i tell them. Black-holing > > > HE and Google ipv6 traffic, which is what they do if i use a default > > > route from them, is dead on arrival. Shows they make bad decisions and > > > dont put the customer first, or even create such an illusion. > > > > > > > > > > > > > > > > > > From: NANOG <nanog-boun...@nanog.org (mailto:nanog-boun...@nanog.org)> > > > > on behalf of Ryan Gelobter <rya...@atwgpc.net > > > > (mailto:rya...@atwgpc.net)> > > > > Date: Tuesday, October 16, 2018 at 6:04 AM > > > > To: NANOG <nanog@nanog.org (mailto:nanog@nanog.org)> > > > > Subject: Whats going on at Cogent > > > > > > > > > > > > > > > > > > > > > > > > > > > > Anyone else seen terrible support and high turnover of sales/account > > > > people at Cogent the last few months? Is there something going on over > > > > there internally? I'm sure some people will say Cogent has always been > > > > crap but in the past their account reps and support were pretty good. > > > > It seems to have gone downhill the last 12 months really bad. > > > > > > > > > > > > > > > > Regards, > > > > > > > > Ryan > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
