On Wed, 5 Dec 2018, David H wrote: >Hey all, was curious if anyone knows of a website monitoring service >that has the option to incorporate a human component into the decision >and escalation tree?
Isn't this merely a matter of escalation, since either alerts someone and it is just a matter of who, when and how often? The usual way of putting a human in the loop is for some events to create tickets to be triaged as staff has time, or all events get tickets but with some created in a lower priority queue w/o escalation and others in a high priority queue w/escalation. As a service though, sorry, no I've not seen such. /mark
