Hello Ian
On 07-Apr-00, you wrote:
> I'd have to agree that I'm not exactly impressed by the delay. I didn't
> sign up until the early hours of Monday morning, as the sign-up page
> didn't appear to be working when I tried on Sunday.
>
> I did get the first email confirming the application & saying that once
> the account was active I'd be notified, but since then I haven't heard
> anything. Given the time at which I applied, I didn't expect the account
> to be opened that quickly, but it's been a few days now. Of course I'm
> assuming there hasn't been a problem with my application, though I hope
> they'd say something if there was.
>
> I've also been checking the website to see if there were any updates
> about just how long it's taking for the accounts to open, but like you
> say, it just shows 'sign-up now and start saving money within just 15
> minutes.'
>
> It wouldn't be so bad even if they said you'll have to wait 7 days
> before the account became active. At least you'd have some idea of how
> long you'd have to wait. As it is, that 15 minutes has been dragging on
> for days now.
>
When i signed up, it really WAS 15 minutes before the account was active.
Perhaps the sheer volume of sign-ups since has overwhelmed the system.
My only grumbles at the time were the many attempts to log on & the v. slow
downloads. These seem to be cured now, logged on first of trying for the last
five times, download transfers much improved.
Overall, for fifty quid, I can't grumble :)
Regards
--
mac mcguire
----------------------------
Experience is directly proportional to the value of equipment destroyed.
-- Carolyn Scheppner
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