True, but it does highlight one point. It isn't the product, the CEO or anything of that sort that makes a business successful; it's the customers. This is particularly important in so-called high-tech areas, where customers/users are frequently dismissed as a bunch of ignorant fools. There's an old movie, "Tron", in which the main character is sucked into a computer where he interacts with applications that take the form other people. At one point he's talking with an accounting package and insisting that he isn't a program; he's a user. The package replies, "Really? My mother used to tell me about users, but I thought it was simply a myth." The further a business goes down that road, the more problems they'll have to deal with. Eventually they become bankrupt (or micro$haft).> > I wrote to Jaques le Marois when I heard that Civileme was to be booted and > received a snotty reply for my trouble. I certainly agree with you about > the contribution that Todd makes, but I'm not sure that Mandrake are > sophisticated enough to value the opinions of their customers (look at the > Mandrakestore debacle). >If a CEO cares about his company and has to make decisions about redundancies he is already hurting - believe me, I know. To have an outsider who does not know the problems nor have to deal with them telling him how to deal with the situation is at best unhelpful - and I can guarantee that it will increase the hurt. The reply you got may not have helped the situation, but, by god, it is understandable in human terms
Ken
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