You misunderstood me, I meant that if possible, you should set the Modem
card up as a non-PnP device.

On my modem card, there are a set of jumpers allowing me to either choose
PnP, or the serial port the modem will run on. For my configuration, I used
the second serial port, since I have a serial trac-ball on the first port.

In addition, you will need to look in your BIOS set up, and disable the COM
(serial) port the modem will use. This should turn off the serial port built
into your mother board, preventing any conflict with the serial port on your
modem card.

Then, depending on the mother board you have, there may also be a jumper to
en/disable the serial port as well. This is not common in recent years, but
there may still be some mother boards out there using jumpers for this.

So, if possible, set your modem to use the serial port of your choice,
disable that serial port in your BIOS set up,
and check your mother board documentation, or search the web for your mother
board to learn if it needs the serial port to be disabled with a jumper as
well.

Note: If your mother board is a "jumperless" board, this step will not be
necessary. I only included this information because I do not know what board
you are using, or how new it is.

Sorry I didn't make myself clear the last time, I hope this is better,

Ernie


----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, October 11, 1999 6:38 PM
Subject: Re: [newbie] Modem is busy, but it really isn't


> Thank you to everybody who replied to my call for help.  So far, I haven't
> had much success.
>
> Jeremy wrote that he had the same trouble as me, and all the advice he
> received didn't help him.  That's about the shape I'm in.  Jeremy also
told
> me that if my modem has jumpers, he might be able to help me.  As it turns
> out, my modem has two sets of jumpers.  One set of jumpers is clearly
marked
> IRQ with jumper settings for "2", "3", "4", "5", and "7".  The jumper was
not
> set to anything, so I set the jumper to IRQ 3.  The other block is not
> labeled and has settings for "0", "1", and "SEL".  Does anybody know what
> this means?  What should I choose?
>
> Ernie suggested that I turn off PnP in the BIOS.  My BIOS does not give me
> that option.  Ernie asked if I have a serial mouse.  I don't.  It's a
> standard PS2 mouse.
>
> Sam suggested that I go to http://www.o2.net/~gromtitkc/199991007a.html
and
> see if my modem was really a Winmodem.  I was unable to connect to that
web
> site.
>
> Civileme suggested that I switch the motherboard BIOS to turn off PnP.  I
> cannot do that.  Civileme also suggested that I disable COM1.  How do I do
> that?  I don't see it in the BIOS setup parameters.  Finally, Civileme
> suggested that I use the jumpers on the modem.  See my response to Jeremy
> above.  I need help setting the jumpers marked 0, 1, and SEL.
>
> Richard asked if I did pnpdump followed by isapnp.  Yes, I did follow the
> steps he outlined in his email.  I had no luck.  I did do a setserial
command
> and I did manage to dump a UART number.  I forget the exact number.
>
> Once again, I'm hoping someone can help me get my modem working.
>
> Thanks again,
> Mike Dennison
> [EMAIL PROTECTED]
>

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