Hi,
A little background to myself:
I have been using Mandrake for over two years now (7.3 onwards), and am
experienced in setting up awkward hardware (eg winmodems, parrallel port
scanners). I am not a newbie, but not an expert either.
I have recently switched from dial up to Tiscali Broadband (UK) and I cannot
get the modem configured correctly. I have tried to get it working on
Mandrake 9.1, 9.2 and now Mandrake 10.
The modem is a Sagem Fast 800 E2T
Any assistance would be greatly appreciated as I am using Windows more than
is healthy for me!
Many Thanks,
Richard Mace
Debug Information:
How I set up the connection in Mandrake 10:
Open Mandrake Control Center->Connection setup->Network & Internet->New
Connection->ADSL Connection->Sagem USB Modem->United Kingdom->Tiscali
UK->PPP over ATM (PPPoA)->Advanced->Enter the following information:
First DNS Server = 212,74,112,66
Second DNS Server = 212,74,112,67
Account Login
Password
Virtual Path ID (VPI) = 0
Virtual Circuit ID (VCI) = 38
Encapsulation = PPPOA VC
->Start at boot = no->Restart Network->Connect now (fails)
/var/log/messages output:
[EMAIL PROTECTED] richard]# tail -f /var/log/messages
Jul 17 05:05:45 localhost drakconnect[3082]: renamed file /etc/conf.modules
to /etc/modules.conf
Jul 17 05:05:45 localhost drakconnect[3082]: modified file /etc/modules.conf
Jul 17 05:05:46 localhost drakconnect[3082]: to put in /etc/modules
Jul 17 05:05:46 localhost drakconnect[3082]: modified file /etc/modules
Jul 17 05:05:46 localhost drakconnect[3082]: to put in /etc/modprobe.preload
intel-agp
Jul 17 05:05:46 localhost drakconnect[3082]: modified file
/etc/modprobe.preload
Jul 17 05:05:46 localhost drakconnect[3082]: running:
/sbin/generate-modprobe.conf
Jul 17 05:05:47 localhost drakconnect[3082]: created file
/etc/sysconfig/drakconnect
Jul 17 05:06:00 localhost CROND[3224]: (mail) CMD (/usr/bin/python -S
/var/lib/mailman/cron/qrunner)
Jul 17 05:06:15 localhost su(pam_unix)[3262]: session opened for user root
by (uid=502)
Jul 17 05:06:41 localhost drakconnect[3082]: launched command:
/sbin/chkconfig --add internet
Jul 17 05:06:41 localhost drakconnect[3082]: modified file
/etc/sysconfig/network
Jul 17 05:06:41 localhost drakconnect[3082]: writing host information to
/etc/hosts
Jul 17 05:06:41 localhost drakconnect[3082]: created file /etc/hosts
Jul 17 05:06:41 localhost drakconnect[3082]: running: chkconfig --del tmdns
Jul 17 05:06:41 localhost drakconnect[3082]: running: chkconfig --del zcip
Jul 17 05:06:52 localhost drakconnect[3082]: running:
/etc/rc.d/init.d/network restart
Jul 17 05:06:53 localhost ifdown: RTNETLINK answers: No such device or
address
Jul 17 05:06:53 localhost network: Shutting down loopback interface:
succeeded
Jul 17 05:06:54 localhost network: Setting network parameters: succeeded
Jul 17 05:06:54 localhost nmbd[2446]: [2004/07/17 05:06:54, 0]
lib/interface.c:load_interfaces(195)
Jul 17 05:06:54 localhost nmbd[2446]: ERROR: Could not determine network
interfaces, you must use a interfaces config line
Jul 17 05:06:54 localhost kernel: Disabled Privacy Extensions on device
c035fe60(lo)
Jul 17 05:06:54 localhost network: Bringing up loopback interface:
succeeded
Jul 17 05:07:00 localhost CROND[3496]: (mail) CMD (/usr/bin/python -S
/var/lib/mailman/cron/qrunner)
Jul 17 05:07:00 localhost CROND[3495]: (mail) MAIL (mailed 65 bytes of
output but got status 0xffffffff )
Jul 17 05:07:04 localhost drakconnect[3082]: running:
/etc/sysconfig/network-scripts/net_cnx_up &
Jul 17 05:07:05 localhost kernel: CSLIP: code copyright 1989 Regents of the
University of California
Jul 17 05:07:05 localhost kernel: PPP generic driver version 2.4.2
Jul 17 05:07:05 localhost pppd[3504]: pppd 2.4.1 started by root, uid 0
Jul 17 05:07:05 localhost pppd[3504]: Using interface ppp0
Jul 17 05:07:05 localhost pppd[3504]: Connect: ppp0 <--> /dev/pts/3
Jul 17 05:07:05 localhost pppd[3504]: Modem hangup
Jul 17 05:07:05 localhost pppd[3504]: Connection terminated.
Jul 17 05:07:05 localhost pppd[3504]: Using interface ppp0
Jul 17 05:07:05 localhost pppd[3504]: Connect: ppp0 <--> /dev/pts/3
Jul 17 05:07:05 localhost pppd[3504]: Modem hangup
Jul 17 05:07:05 localhost pppd[3504]: Connection terminated.
Jul 17 05:07:06 localhost pppd[3504]: Using interface ppp0
Jul 17 05:07:06 localhost pppd[3504]: Connect: ppp0 <--> /dev/pts/3
Jul 17 05:07:06 localhost pppd[3504]: Modem hangup
Jul 17 05:07:06 localhost pppd[3504]: Connection terminated.
Jul 17 05:07:06 localhost pppd[3504]: Using interface ppp0
Jul 17 05:07:06 localhost pppd[3504]: Connect: ppp0 <--> /dev/pts/3
Jul 17 05:07:06 localhost pppd[3504]: Modem hangup
Jul 17 05:07:06 localhost pppd[3504]: Connection terminated.
Jul 17 05:07:06 localhost pppd[3504]: Couldn't get channel number:
Input/output error
Jul 17 05:07:06 localhost pppd[3504]: ioctl(PPPIOCGFLAGS): Bad file
descriptor
Jul 17 05:07:06 localhost pppd[3504]: Exit.
Jul 17 05:07:45 localhost drakconf.real[3072]: modified file /etc/mcc.conf
Jul 17 05:07:45 localhost su(pam_unix)[3036]: session closed for user root
Jul 17 05:08:00 localhost CROND[3633]: (mail) CMD (/usr/bin/python -S
/var/lib/mailman/cron/qrunner)
Jul 17 05:08:00 localhost CROND[3632]: (mail) MAIL (mailed 65 bytes of
output but got status 0xffffffff )
[EMAIL PROTECTED] richard]# eaglediag -a
Diagnostic (v1.6 20040504) driver eagle-usb 20040717051044
# System Information
Linux localhost 2.6.3-7mdk #1 Wed Mar 17 15:56:42 CET 2004 i686 unknown
unknown GNU/Linux
Mandrake Linux release 10.0 (Official) for i586
Linux version 2.6.3-7mdk ([EMAIL PROTECTED]) (gcc version 3.3.2
(Mandrake Linux 10.0 3.3.2-6mdk)) #1 Wed Mar 17 15:56:42 CET 2004
gcc version 3.3.1 (Mandrake Linux 9.2 3.3.1-2mdk)
# Dependances
kernel-source-2.6.3-7mdk
ppp-2.4.1-12mdk
ppp-2.4.1-13mdk
dhcp-client-3.0-1.rc12.2mdk
dhcp-client-3.0-1.rc13.4mdk
dhcpcd-1.3.22pl4-3mdk
lrwxrwxrwx 1 root root 16 Jul 16 20:12 linux -> linux-2.6.3-7mdk
drwxr-xr-x 2 root root 4096 May 23 11:18 linux-2.4.21-0.13mdk
drwxr-xr-x 20 root root 4096 Jul 16 20:12 linux-2.6.3-7mdk
Warning : available gcc and the version used to compile the kernel differ
Advice : that's a standard problem on debian, revert to gcc version used
for kernel
# Kernel config : usb modules
ppp_async 11744 0
ppp_generic 29552 1 ppp_async
slhc 7200 1 ppp_generic
eagle-usb 110816 0
uhci-hcd 29104 0
usbcore 99132 5 hid,eagle-usb,uhci-hcd
# pci & usb configuration (check for latency, only keep relevant lines about
USB)
00:00.0 Host bridge: Intel Corp. 440BX/ZX/DX - 82443BX/ZX/DX Host bridge
(rev 02)
00:01.0 PCI bridge: Intel Corp. 440BX/ZX/DX - 82443BX/ZX/DX AGP bridge (rev
02)
00:07.0 ISA bridge: Intel Corp. 82371AB/EB/MB PIIX4 ISA (rev 02)
00:07.1 IDE interface: Intel Corp. 82371AB/EB/MB PIIX4 IDE (rev 01)
00:07.2 USB Controller: Intel Corp. 82371AB/EB/MB PIIX4 USB (rev 01)
00:07.3 Bridge: Intel Corp. 82371AB/EB/MB PIIX4 ACPI (rev 02)
01:00.0 VGA compatible controller: nVidia Corporation NV11 [GeForce2 MX/MX
400] (rev b2)
PCI devices found:
Bus 0, device 0, function 0:
Host bridge: Intel Corp. 440BX/ZX/DX - 82443BX/ZX/DX Host bridge (rev
2).
Master Capable. Latency=64.
Prefetchable 32 bit memory at 0xe8000000 [0xebffffff].
Bus 0, device 1, function 0:
PCI bridge: Intel Corp. 440BX/ZX/DX - 82443BX/ZX/DX AGP bridge (rev 2).
Master Capable. Latency=64. Min Gnt=136.
Bus 0, device 7, function 0:
ISA bridge: Intel Corp. 82371AB/EB/MB PIIX4 ISA (rev 2).
Bus 0, device 7, function 1:
IDE interface: Intel Corp. 82371AB/EB/MB PIIX4 IDE (rev 1).
Master Capable. Latency=64.
I/O at 0xf000 [0xf00f].
Bus 0, device 7, function 2:
USB Controller: Intel Corp. 82371AB/EB/MB PIIX4 USB (rev 1).
IRQ 9.
Master Capable. Latency=64.
I/O at 0xe000 [0xe01f].
Bus 0, device 7, function 3:
Bridge: Intel Corp. 82371AB/EB/MB PIIX4 ACPI (rev 2).
IRQ 9.
Bus 1, device 0, function 0:
VGA compatible controller: nVidia Corporation NV11 [GeForce2 MX/MX 400]
(rev 178).
IRQ 10.
Master Capable. Latency=64. Min Gnt=5.Max Lat=1.
Non-prefetchable 32 bit memory at 0xec000000 [0xecffffff].
Prefetchable 32 bit memory at 0xe0000000 [0xe7ffffff].
Bus 001 Device 003: ID 1110:9021 Analog Devices Canada, Ltd (Allied Telesyn)
Bus 001 Device 001: ID 0000:0000
# interruptions' affectation
CPU0
0: 666423 XT-PIC timer
1: 670 XT-PIC i8042
2: 0 XT-PIC cascade
5: 2618 XT-PIC soundblaster
8: 1 XT-PIC rtc
9: 1566 XT-PIC uhci_hcd
12: 12028 XT-PIC i8042
14: 10981 XT-PIC ide0
15: 891 XT-PIC ide1
NMI: 0
LOC: 666288
ERR: 0
MIS: 0
# disk uses dma ? [ OK ]
# module loaded ? [ OK ]
# modem operational ? [ KO ]
eagle-usb status display
-------------------------------------------------------------
Driver version 1.9.5
USB Bus : 001 USB Device : 003 Dbg mask: 0x0
Ethernet Interface : none
Tx Rate 0000000000 Rx Rate 0000000000 Crc 0000000000
FEC 0000000000 Margin 0000000000 Atten 0000000000 dB
VID-CPE 0000000000 VID-CO 0000000000 HEC 0000000000
VPI 0000000000 VCI 0000000038 Delin GOOD
Cells Rx 0000000000 Cells Tx 0000000000
Pkts Rx 0000000000 Pkts Tx 0000000000
OAM 0000000000 Bad VPI 0000000000 Bad CRC 0000000000
Oversiz. 0000000000
Modem is initializing(INITIALIZING)
# Config eagle-usb : vpi/vci/encapsulation 0 26 6
# pppd launched ? [ KO ]
# /etc/resolv.conf should contain the DNS
nameserver 212.74.112.66
nameserver 212.74.112.67
# ppp temp entry
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:203 errors:0 dropped:0 overruns:0 frame:0
TX packets:203 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:19724 (19.2 Kb) TX bytes:19724 (19.2 Kb)
sit0 Link encap:IPv6-in-IPv4
NOARP MTU:1480 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use
Iface
# ping IP ? [ KO ]
# test DNS resolution ? [ KO ]
Complete diagnostic has been saved on
/var/log/eagle-usb/eagle_diag_20040717051044.txt
Please keep only relevant data and remove personal informations.È
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.721 / Virus Database: 477 - Release Date: 16/07/2004
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