Oi,

many questions appeared on the mailing lists about problems with CUPS,
the new printing system in Linux Mandrake 7.2. I have set up some places
for getting additional help in case of questions and problems with CUPS:

1. A large article covering all about CUPS, beginning from what CUPS is
over the configuration of printers and network connections, the usage,
up to special tips and tricks you get a lot of info. Go to

   http://www.mandrakeuser.org/hardware/#4th

Note that not all is available as web pages yet, but the text version is
complete.

2. Every week new tips and discussion about printing with CUPS on

   http://www.mandrakeforum.org/

Issues already available:

   http://www.mandrakeforum.com/article.php3?sid=20001116101952
   http://www.mandrakeforum.com/article.php3?sid=20001109145914
   http://www.mandrakeforum.com/article.php3?sid=20001102140711

Posting your questions here makes them easier available for other users,
because they are not mixed ub with discussions about other problems.

3. New versions of the packages concerning printing for installation
under Linux Mandrake 7.2 you will find on

   http://www.mandrakesoft.com/~tkamppeter/packages/

Download and install the most recent version. If problems appear with
the most recent, take an older one and tell me exactly what problems
appeared with the newest version. I only do a short test of these
packages before I put them there. They are not official updates, use
them on your own risk. They should help you to get rid of problems due
to bugs in the released packages. To install the packages enter

   rpm -Uvh <package name>

You do not need to install the ".src.rpm" packages, they contain the
source code of the programs and are there for interested users.

4. The web site where our printer driver and support information comes
from:

   http://linuxprinting.org/

There you get information whether printers are supported and how, which
drivers are available, you will be informed about new drivers and you
can discuss in the discussion forums. Bugs in the printer database you
can also report to me, because I am participating in the maintenance of
this database.

The best is, before you ask a question or report a bug, that you check
out these points. I hope they will solve most of the problems.

   Till

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