Hi Mandrake Folks:

I'm having some printing problems, and I'm not sure where to begin 
troubleshooting.  I'm using Mandrake 7.2 with the latest KDE updates.  For 
most programs such as KWord, printing works fine.  Star Office (RPM from 
Mandrake 7.1) prints fine, except for pictures and some color items such as 
charts. It's hard to describe, but parts of an image will have good color, 
other parts move too quickly into grey scale.  Photos are almost all grey 
scale (the same photo in KWord prints fine).  Charts in Start Office will 
have a nice solid color for the background, and then the bars will be 
greyscale!

I am using CUPS, with the generic driver in Star Office.  I have also tried 
other built-in Epson drivers, with the same results.  I tried Star Office on 
different Mandrake 7.2 machines and printers, with the same results.  "Color" 
is turned on in Spadmin, with a depth of 24 (I also tried 8), postscript 
level 1 (I also tried 2).  The printers I have tried are the Epson 740 and 
Epson Stylus Color II. 

While searching Deja news, I found one notice by a fellow who had the same 
problem, but had no solution. I searched the Sun FAQ/troubleshooting pages 
and they said if there was a color problem, turn color on in Spadmin (it was 
already on). 

Since I have the problem on multiple machines, I assume that others have 
experienced this same problem.

Any suggestions?


Robert Maynord

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