On Fri, 13 Jul 2001, civileme wrote: < snip> > Software manager is an example of counter-intuitive software for many users. > > I am a paid engineer for Quality Assurance at Mandrakesoft. That means I > look at tools we develop and try to assure they are user-friendly. When I > see a lot of bug reports on a tool that we cannot reproduce here, I judge the > software is counter-intuitive and that newbies to the software are doing > things we didn't defend against, and don't know how to do ourselves. > > If we know the steps followed to reproduce a problem, we can get an ides how > to: > > Advise the user in the running software > > Block the error > > Redo the interface > > And no, I am not paid to be on the newbie list--I work at my job about 8-10 > hours a day and relax by posting on the newbie list for another 4-6 hours. > > Civileme Well I applaud your going `over and beyond'. I learn a lot reading your posts Civileme. Mandrake can be proud to have such dedication in an employee! -- Cheers, Steve - ICQ 35454764 Toronto
