<Ed, I appreciate your very open communications. I just tried to buy an LS2000 PC version and SF200 from B&H Your quoted price $1610 and $470 I asked the salesman to meet competition. I gave him the Tri State prices - The response "We don't match TriState" Why not "Just try buying from them" Tri State , and Smile were at $1599 for the LS2000 Tri State was at $439 for the SF200 Smile didn't have stock TriState says they have stock What's going on Ed. I have found B&H willing to meet competition To the rest of the group - Has anyone seen better Street Prices for these two items?> First of all, if you're going to send me open letters, have the courtesy to use my name -- Henry. There's no Eds in my family. In the more-than 4-1/2 years I've been here our policy on "matching" prices has always been: Who's the competitor? Do they have it in stock? Will it come as packaged from the manufacturer with all accessories included? Is there a credit card surcharge? Is there a restock fee? What's the shipping/handling fee -- in other words, what's your total door-to-door cost? Is the product "grey market" or "USA"? Are they a reputable company who will do what they say and fix any mistake quickly and with a minimum of effort? In the case of the so-called competitors you quote, our experience is that the reply to one or more of the questions posed above in their regard is unsatisfactory. I suggest you peruse the Mail Order Survey at http://www.cmpsolv.com/los/pmos.shtml and Neighbor-To-Neighbor at http://db.photo.net/neighbor/ to see which retailers offer value, not merely a swell-sounding price. regards, Henry Posner/B&H Photo-Video http://www.bhphotovideo.com
Re: Open Letter to "Ed" Posner _LS2000 [v04.n183/9]
Henry Posner/B&H Photo-Video Sun, 10 Jan 1999 15:33:50 -0500