Have you looked at their new non-FreePBX version 3.0 alpha any?? I have
been watching to see how that develops. Also, I assume you are using
Trixbox Pro at your work? I finally force converted all my remaining
Trixbox CEs to FreePBX Distro last fall (only 5 of them still on CE). So
far, I have been pleased. I do like Elastix approach to a more unified
communication experience though. Just nervous that the new GUI will suffer
a lot "from scratch" issues. FreePBX has had a lot of years of development
invested. Still, to even have such choices rocks!

 

From: [email protected] [mailto:[email protected]] On
Behalf Of Curt Lundgren
Sent: Wednesday, January 29, 2014 7:03 PM
To: NLUG
Subject: Re: [nlug] OT: ah vengence is a dish served up in Hindi!

 

Oops, meant to say that Elastix includes FreePBX; thus the identical
behavior.

 

On Wed, Jan 29, 2014 at 6:59 PM, Curt Lundgren <[email protected]> wrote:

Yes, Elastix is based on Asterisk, so by default *32 adds a number to the
blacklist.  Today's 'phone scammers' have learned to fake Caller ID and
will seldom if ever call from the same apparent number.

I use *32 frequently, and for any phone scammer that doesn't change their
'source IP address', er, Caller ID number, they are permanently blocked.
I do like that the blacklist doesn't require a 'reload' of Asterisk and
simply takes place immediately.

It is also SWEET to have someone call with an arrogant attitude (which has
only happened once to me) and to be able to tell them I'm busy and can
help them in a few minutes.  Looking at the call logs, the caller tried
for months to get through.  Every attempt was a completed call
(cha-ching!!!) and received the 3-tone alert, plus the nice lady telling
them the number was not in service.

At work where we have a Trixbox (soon to upgrade to Elastix) I have done a
bit of programming so anyone calling a DID extension we don't have
attached to a local extension will receive the 3-tone sequence followed by
Allison Smith (http://www.theivrvoice.com/) saying the extension is not
yet in service.

 

On Wed, Jan 29, 2014 at 6:38 PM, Mark J. Bailey <[email protected]> wrote:

Does Elastix have a "blacklist" facility? All I have to do is hit *32
after an unwanted call comes in and FreePBX adds it to the blacklist
table. When a blacklisted number comes in, it get the "no longer in
service" message. Freepbx also has it accessible in the web admin too.
Ever since I have ported my home and office numbers to VoIP (in my case,
Vitelity), and started using the blacklisting, we have been largely free
of these calls. Likewise, I religiously *32 them now too. Love it!

 

From: [email protected] [mailto:[email protected]] On
Behalf Of Curt Lundgren
Sent: Wednesday, January 29, 2014 5:00 PM
To: NLUG
Subject: Re: [nlug] OT: ah vengence is a dish served up in Hindi!

 

I receive very few telemarketer calls.  I'm running Elastix, and what
callers hear when they dial my number is Charles the Electronic Butler
(with a suitable British accent) who greets them, reminds them the call
may be monitored or recorded, then passes the call to the appropriate ring
group.  Many times I'll hear one ring and the call is abandoned.

Do these people think they've reached voice mail, or are they just a wee
bit shy of Charles recording their dulcet tones?  Whatever it is, it's
seldom they remain on line long enough to leave voice mail.

 

On Wed, Jan 29, 2014 at 10:59 AM, Steven S. Critchfield
<[email protected]> wrote:

----- Original Message -----
> I'm sure he thought he had a live one with me. Just as he was trying
> to get me to bring up Teamviewer so he could "help" me fix things, I
> started rattling off down the list of words above. He got very tripped
> up, and
> finally let fly a whole barrage of cursing, but under his breath so
> his bosses didn't overhear him! :) He sounded torked!
>
>
> I sure do love Asterisk+FreePBX's blacklisting capability, but every
> now and then, a new one comes through. This time I couldn't resist
> seeing where it would go. :)

I have been getting a lot of calls lately from very American mid west
sounding folks trying to lower my credit card rate. They seem to also
bounce around from number to number. I have found it doesn't help me to
get worked up over their calls, but it has been fun getting them worked up
over it.

My fun has been going ahead and pressing 1 to talk to someone. They rattle
off the opening speal again, and then I prod them for what cards they
think they can help me with. They usually rattle off the card processors,
Visa, Mastercard, Discover.

Here is where I have to be creative. The only "card" I have is a 4 years
no interest loan for having bought a nice bed. It shows up on my credit
report as a consumer credit card with a limit of the original loan. Before
anyone wants to counsel me on this, I am paying way ahead of schedule and
about 1.5 times minimum payment to clear it fast and well before the
interest can be charged to me. Only other debt I have is my house, and a
line of credit with my bank.

My experience so far has been a couple getting wise quickly and saying
something like, "Why did you press 1". Followed quickly by a hang up. I
have had one just hang up without commenting.

Figured at some point they would see enough calls connected to an agent
and not "completed" that they would stop calling.
--
Steven Critchfield [email protected]


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