dosubot[bot] commented on issue #36944:
URL: https://github.com/apache/superset/issues/36944#issuecomment-3717755632

   <!-- Answer -->
   In the Explore (chart edit) screen, only a general "Export to Excel" option 
exists—there isn't a dedicated "Export to Pivoted Excel" like in dashboards. If 
clicking the export option does nothing, it's usually because the option is 
disabled (greyed out) due to export permissions or the chart type, or there may 
be a frontend JavaScript error. 
   
   Please check if the export option is greyed out. If it's enabled but still 
nothing happens, open your browser's developer console and look for any errors 
when you click the export option. This will help pinpoint if it's a UI bug or a 
configuration issue. The export menu and its handlers are wired up to trigger 
an export if allowed, so a silent failure often means a frontend error or a 
missing handler for that menu item in your current chart type configuration 
([source](https://github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/superset-frontend/src/explore/components/useExploreAdditionalActionsMenu/index.jsx#L109-L454)).
 
   
   Let me know what you find in the console or if the menu item is 
disabled—this will help narrow down the cause.
   
   
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%20will%20help%20pinpoint%20if%20it%27s%20a%20UI%20bug%20or%20a%20configuration%20issue.%20The%20export%20menu%20and%20its%20handlers%20are%20wired%20up%20to%20trigger%20an%20export%20if%20allowed%2C%20so%20a%20silent%20failure%20often%20means%20a%20frontend%20error%20or%20a%20missing%20handler%20for%20that%20menu%20item%20in%20your%20current%20chart%20type%20configuration%C2%A0%28%5Bsource%5D%28https%3A//github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/superset-frontend/src/explore/components/useExploreAdditionalActionsMenu/index.jsx%23L109-L454%29%29.%20%0A%0ALet%20me%20know%20what%20you%20find%20in%20the%20console%20or%20if%20the%20menu%20item%20is%20disabled%E2%80%94this%20will%20help%20narrow%20down%20the%20cause.)&nbsp;[![Join
 
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