You should be able to see the error in the NT logs to get an exact time. David
> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Bill Naber > Sent: Tuesday, January 21, 2003 9:23 AM > To: [EMAIL PROTECTED] > Subject: RE: [NoXMail] Dr. Watson messages from NoXMail > > > I'll try out "Plan B" of updating to the latest version and watching more > closely. I'd dig through the logs except I don't know exactly when the > errors occurred. > > I'll let you know if I hit any errors on the current version. > > Thanks, > -Bill Naber > Kitchin Hospitality, LLC > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Brian Milburn > Sent: Tuesday, January 21, 2003 10:00 AM > To: [EMAIL PROTECTED] > Subject: Re: [NoXMail] Dr. Watson messages from NoXMail > > > > > Hi Bill, > > What would be helpful is if you could try to find the sections in your log > files for that day that correspond to the times of the errors and > send them > to > me. If you want to keep them off the list, just send them to my regular > email > address. > > I have seen a few times where the program encountered terribly mal-formed > emails and thay caused the program to generate an error. However we do not > use > Dr. Watson. When these kinds of errors are encountered the program should > just > exit. In your case, there may have been something come in with improper > codes > in the email causing an error that was unhandled. > > Are you running NT or 2000? > > Also, the latest version of No-X-Mail is dated 1/13/03. We made several > internal changes that did not affect usage, but may have already corrected > the > problem you are describing. > > If you like, you can get the latest version, and see if you get any more > errors. If you do, then maybe that would be the time to check the > log files > and see if there is anything there that could indicate a problem > and send it > to me. > > One note, if it is a unhandled exception, there may not be anything in the > log > for the message that caused it. You may need to look in your Declude or > IMail > logs and see if there is any references there that correspond to the date > and > time of the error. > > -Brian > > > On 01/21/03 9:44am you wrote... > >I'm running the NoXMail.exe dated 1/4/03 @ 2:58pm and received > several Dr. > >Watson messages over the last week. They specifically said: > > > >NoXMail.exe Exception: access violation (0xc0000005), Address: > 0x00401b3e. > >Over the course of the week I received four of the Dr. Watson > messages and > >processed approximately 10,000 Email messages. > > > >Around Christmas I was seeing some Dr. Watson messages from NoXMail, but > >they seemed to clear up with the 1/4 release (until last week). > > > >Let me know how I should best proceed. > > > >Thanks, > >-Bill Naber > > > >Naber > > > >--- > >[This E-mail scanned for viruses by Solid Oak Software] > > > > > >Archives: http://www.mail-archive.com/nox-list%40mail.noxmail.com/ > >Removal address: [EMAIL PROTECTED] > > --- > [This E-mail scanned for viruses by Solid Oak Software] > > > Archives: http://www.mail-archive.com/nox-list%40mail.noxmail.com/ > Removal address: [EMAIL PROTECTED] > > l.com > > --- > [This E-mail scanned for viruses by Solid Oak Software] > > > Archives: http://www.mail-archive.com/nox-list%40mail.noxmail.com/ > Removal address: [EMAIL PROTECTED] > --- [This E-mail scanned for viruses by Solid Oak Software] Archives: http://www.mail-archive.com/nox-list%40mail.noxmail.com/ Removal address: [EMAIL PROTECTED]