Thanks for applying the muscle relaxer to my brain cramp.

-Bill

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of David Stavert
Sent: Tuesday, January 21, 2003 5:27 PM
To: [EMAIL PROTECTED]
Subject: RE: [NoXMail] Dr. Watson messages from NoXMail


You should be able to see the error in the NT logs to get an exact time.

David

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Bill Naber
> Sent: Tuesday, January 21, 2003 9:23 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [NoXMail] Dr. Watson messages from NoXMail
>
>
> I'll try out "Plan B" of updating to the latest version and watching more
> closely.  I'd dig through the logs except I don't know exactly when the
> errors occurred.
>
> I'll let you know if I hit any errors on the current version.
>
> Thanks,
> -Bill Naber
>  Kitchin Hospitality, LLC
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brian Milburn
> Sent: Tuesday, January 21, 2003 10:00 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [NoXMail] Dr. Watson messages from NoXMail
>
>
>
>
> Hi Bill,
>
> What would be helpful is if you could try to find the sections in your log
> files for that day that correspond to the times of the errors and
> send them
> to
> me. If you want to keep them off the list, just send them to my regular
> email
> address.
>
> I have seen a few times where the program encountered terribly mal-formed
> emails and thay caused the program to generate an error. However we do not
> use
> Dr. Watson. When these kinds of errors are encountered the program should
> just
> exit. In your case, there may have been something come in with improper
> codes
> in the email causing an error that was unhandled.
>
> Are you running NT or 2000?
>
> Also, the latest version of No-X-Mail is dated 1/13/03. We made several
> internal changes that did not affect usage, but may have already corrected
> the
> problem you are describing.
>
> If you like, you can get the latest version, and see if you get any more
> errors. If you do, then maybe that would be the time to check the
> log files
> and see if there is anything there that could indicate a problem
> and send it
> to me.
>
> One note, if it is a unhandled exception, there may not be anything in the
> log
> for the message that caused it. You may need to look in your Declude or
> IMail
> logs and see if there is any references there that correspond to the date
> and
> time of the error.
>
> -Brian
>
>
> On 01/21/03 9:44am you wrote...
> >I'm running the NoXMail.exe dated 1/4/03 @ 2:58pm and received
> several Dr.
> >Watson messages over the last week.  They specifically said:
> >
> >NoXMail.exe Exception: access violation (0xc0000005), Address:
> 0x00401b3e.
> >Over the course of the week I received four of the Dr. Watson
> messages and
> >processed approximately 10,000 Email messages.
> >
> >Around Christmas I was seeing some Dr. Watson messages from NoXMail, but
> >they seemed to clear up with the 1/4 release (until last week).
> >
> >Let me know how I should best proceed.
> >
> >Thanks,
> >-Bill Naber
> >
> >Naber
> >
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