I appreciate the quick response, however... When you install any software package on a server and do "factory reset" of the software, you would expect it to reset JUST itself, not the entire server where the package was installed.
I have never seen any installed application on Windows or Linux that ever wipes out all user folders and logfiles when you ask the program to repair or reset itself. It's one thing when you install the application from a USB or CD and it wipes the entire system before installing itself (like pfSense or m0m0wall), but not when you have an existing, running server and you are just doing an apt-get install. You stated in your reply below that it just resets the IP address "etc". It does quite a bit more than just reset the IP. It should be made a little more clear what exactly the "Factory Reset" option is doing to include wiping out /root and all /home user folders! On Mon, Jun 6, 2016 at 1:22 PM, Luca Deri <[email protected]> wrote: > Dear annoyed user, > the nbox is a physical probe that people build using our tools and our GUI > (i.e. the nbox package). It is not designed to be installed on an existing > computer with users etc but to replicate a physical probe using commodity > hardware like those we have on our website. The script factory reset that > you have executed resets the nbox to its initial state, similar to what > happens with routers etc. > > So what to expect for a factory reset? In our understanding we reset the > nbox to the initial state, but we do not wipe the OS (Linux is still > there), just reset system to the initial state IP etc. including removing > users because they are not part of the nBox hardware probe. > > I am sorry if you have deleted your users, but on the other hand ntop is > the factory so I believe we should be free to decide what factory means, > and you have been warned before doing that > > We’ve added an extra warning in addition to the one that is already > exiting to warn you. Packages are currently being rebuilt. > > Regards Luca > > On 06 Jun 2016, at 18:36, Annoyed User <[email protected]> wrote: > > Luca, your reply is complete BullSH*T > > Following up on this thread, the exact same thing happened to me! > > The factory default script provided by one of these packages wiped out all > /home folders and /var/log. > > Someone needs to fix this. > > After running the apt-get install, the instructions state > "IMPORTANT IMPORTANT IMPORT IMPORTANT IMPORTANT > > You can now point your browser to https://localhost > > The default user is nbox with password nbox > > Please run a factory reset by GUI (System -> Factory Reset ) > > IMPORTANT IMPORTANT IMPORT IMPORTANT IMPORTANT" > > > After you do this, you will completely screw up your system. > > Looking at the CGI/HTML code, that button runs /usr/local/bin/factory_reset > > This script looks like something NTOP installed, since it was created the > same time I did my apt-get install of ntopng/nbox/etc. > > Inside that script, there are several HIGHLY DESTRUCTIVE commands that not > only reset your NIC configuration, but also: > > # > # Delete all users and reset the root passwod > # > /bin/rm -rf /root/* /root/.[a-Z]* /root/.[0-9]* > > for USER in `cd /home; /bin/ls -1` > do > echo "Removing user $USER..." > userdel -f -r $USER > done > > # system cleanup > find /var/log/ -type f -exec /bin/rm {} ';' > > find / -type f -name "*~" | xargs rm -f > > rm -f /root/.ssh/known_hosts > rm -f /root/.bash_history > > WTF is it completely wiping out all of our settings. > > This completely wiped out all user accounts and just left the new nbox and > n2disk user accounts. > > I checked my /etc/shadow file any only two accounts remained: nbox, n2disk > > > --Highly Annoyed NTOP User > > --------------------------------------------------------- > > After running this: > > - apt-get install ntopng pfring nprobe ntopng-data n2disk nbox > > and running a Factory Reset in the nbox GUI, > my root file system was wiped out and my existing /home folders were gone > and /etc/passwd was replaced. > > I'd really like to not have that happen when I try again to instal ntop. > Can anyone clue me in on which of those packages is deadly to my existing > Ubuntu server? > Thanks! > > > On Tue, May 10, 2016 at 2:59 AM, Luca Deri <deri at ntop.org > <http://listgateway.unipi.it/mailman/listinfo/ntop-misc>> wrote: > > >* Kevin > *>* for the nBox a factory reset means to set things like IP address etc. not > *>* to wipe the OS. Pur tools are just packages not an OS, so you do noted to > *>* modify the OS > *>>* Regard Luca > *>>* > On 09 May 2016, at 22:53, Kevin Kleinfelter <ntop at kleinfelter.com > <http://listgateway.unipi.it/mailman/listinfo/ntop-misc>> > *>* wrote: > *>* > > *>* > I didn't RTFM closely enough. I installed ntopng and nbox. It said to > *>* run a Factory Reset, so I ran a Factory Reset. I wasn't planning on > wiping > *>* out my old OS, but I did. > *>* > > *>* > I'd like to not repeat that mistake, but I'd also like to get all the > *>* goodness of web-based analysis of rflow data. > *>* > > *>* > Was my key mistake in installing nbox? Can I safely install ntopng > *>* after rebuilding my machine and not have it wipe out my OS? > *>* > thanks, > *>* > > *>* > _______________________________________________ > *>* > Ntop-misc mailing list > *>* > Ntop-misc at listgateway.unipi.it > <http://listgateway.unipi.it/mailman/listinfo/ntop-misc> > *>* > http://listgateway.unipi.it/mailman/listinfo/ntop-misc > <http://listgateway.unipi.it/mailman/listinfo/ntop-misc> > *>>* _______________________________________________ > *>* Ntop-misc mailing list > *>* Ntop-misc at listgateway.unipi.it > <http://listgateway.unipi.it/mailman/listinfo/ntop-misc> > *>* http://listgateway.unipi.it/mailman/listinfo/ntop-misc > <http://listgateway.unipi.it/mailman/listinfo/ntop-misc> > *>-------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://listgateway.unipi.it/mailman/private/ntop-misc/attachments/20160510/1bdbaad1/attachment.htm> > > > _______________________________________________ > Ntop-misc mailing list > [email protected] > http://listgateway.unipi.it/mailman/listinfo/ntop-misc > > > > _______________________________________________ > Ntop-misc mailing list > [email protected] > http://listgateway.unipi.it/mailman/listinfo/ntop-misc >
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