can you turn on auditing, for the nav dir, and system32, log everything, try
to start the service, and see if there are any file accesses before the
failure?
might help you isolate.
-----Original Message-----
From: Terry Manolakos [mailto:[EMAIL PROTECTED]]
Sent: Thursday, September 20, 2001 3:51 PM
To: NT System Admin Issues
Subject: RE: NAV service for Exchange not starting
my other server which was infected and cleaned, is running the NAV no
problem....compared all processes between the 2 servers and the only process
difference (as far as NAV is concerned) is the Navap.exe is not
running....all the files, including the Navap.exe are evident on the
servers. I think this Navap.exe is responsible directly, for starting the
NAV service but after replacing the Navap.exe with one from my backup tapes,
it still doesn't run the NAV service nor the Navap.exe process. Seems like
I'm looking in the right direction but this direction seems very, very far
away...miles away...more coffee? I have the silex next to me!
-----Original Message-----
From: [EMAIL PROTECTED] [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ]
Sent: Thursday, September 20, 2001 3:31 PM
To: NT System Admin Issues
Subject: RE: NAV service for Exchange not starting
Maybe the worm infected some of the NAV exe's and they got deleted by the
scan. Can you do an install on a clean machine and see if you are missing
any of the exe's?
Terry Manolakos
<terry.manolakos@engenuit To: "NT System
Admin Issues"
ytech.com>
<[EMAIL PROTECTED]>
cc:
09/20/2001 12:24 PM Subject: RE: NAV
service for Exchange not
Please respond to "NT starting
System Admin Issues"
still no go.....maybe its related to RADIUS not starting?
-----Original Message-----
From: Rob Wilcox [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ]
Sent: Thursday, September 20, 2001 1:45 PM
To: NT System Admin Issues
Subject: Re: NAV service for Exchange not starting
Hi Terry,
Have you looked in task manager to see if the NAV processes are
running ? If they are kill them (end task), and then start the
service.. That should give you a clean start up... ?
Thanks
Rob
----- Original Message -----
From: Terry Manolakos
To: NT System Admin Issues
Sent: Thursday, September 20, 2001 5:43 PM
Subject: NAV service for Exchange not starting
Exchange srvr (ever since the virus attacked it....now cleaned but
with these residual side-effects) in Services, the NAV service for
exchange is not starting. The startup is automatic.....when I try
starting it I get: "Could not start the NAV for Microsoft Exchange
service. Error 2182: The requested service has already
started"(present status).....I had repaired this server's infected
files and checked the registry settings instructed from a document
relating to error 2182 and another found in my Event Viewer error #
2140 "NAV service for Exchange not starting" the event viewer
contradicts the Services error.
To give you the whole picture I add these facts:
1. this exchange server was infected with the nimb..virus and was
scanned; some repaired files, some quarantened files....replaced and
now is clean.
2. Event ID# 7000 "The NAV for microsoft exchange service failed to
start due to : The system can not find the file specified" (Which
now is resolved because that file was quarantened and
replaced/cleaned one...now ok. (this event occurred sept 18th)
3.symantec knowledge_base error for 2140 "Service could not start NAV
for exchange..." points me to registry keys to check for editing
ServerAddress name and IP but these have been checked and are
correct...rule that out.
4.this exchange mail server is working fine (no hiccups yet other
than the NAV failing to start) The NAV had been working well on this
exchange server and it stops viruses from entering the mailboxes and
spreading....but right now, this NAV service is down since the virus
attacked it via the IIS....which is now clean.
I know many SysAdmins are still cleaning up the pieces right now,
tending to their own networks as I am, but for those who are out
there, not infected and may have the solution to this... I greatly
appreciate and thank you in advance for any advice on this matter.
THANKS
Terry Manolakos
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