I have a remote user who needs to connect to our corporate LAN over his Internet connection. The corporate end of the connection has already been verified by another user in a different remote office. Thus far the new user has been unable to connect, and as far as I can tell none of his packets reach my server. His office has Internet connectivity provided by a third party, so I asked him to verify with them that they will allow outbound PPTP connections. Their response was that they do not for security reasons. To enable this for his office they want to assign a static IP address (more $ per month) and charge a setup fee (again, more $). I have repeatedly stated that he needs to establish an outbound connection, but they insist that they must open inbound ports (hence the static IP). I'm no firewall expert, nor a PPTP expert, but I'm just not buying their line. Any comments on this topic are appreciated.
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