What service provider are you using? Is this individual only sending email through docking?
From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Thursday, January 10, 2008 6:37 PM To: NT System Admin Issues Subject: Activesync issue - WM5 I have a user that just came to me with a concern. E-mails incoming to her phone are working fine. However, outgoing messages are not. I took a look at the Activesync settings on her phone, and we have both peak and off-peak sync scheduled to sync immediately, or whatever that setting is. We also have the box checked for sending outgoing immediately. This, however, is not working. Outgoing messages will sit in her Outbox for up to an hour before being sent, unless she does a manual sync. Is this a phone issue, a vendor issue, or my issue? I need to know who to contact to see if this is fixable at all. By the way, she's using a Q, if that makes a difference. There were no eval units avail from Verizon for the Treo 700wx, so we're asking our purchasing people to just go ahead and buy a couple of them. Joe Heaton AISA Employment Training Panel 1100 J Street, 4th Floor Sacramento, CA 95814 (916) 327-5276 [EMAIL PROTECTED] ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~