On Fri, Aug 19, 2011 at 1:06 PM, Mathew Shember <mathew.shem...@synopsys.com> wrote: > Old HP tended to honor stuff for life. I know they were patching Apollo > long after it was dead. I remember installing a patch 10 or so years > ago……..
New HP, in contrast, sometimes doesn't honor warranties within the terms of the warranty. For example, it's a major battle to get them to honor the warranty on a defective print cartridge, if the printer is out of warranty. In contrast, their ProCurve division will overnight you a new switch for a firmware problem, "just in case". -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
