I'd focus on ease of use for your customers. I've recently gone through evaluating what to do about our web conferencing and one very big point is that depending who you deal with, they may not be able to install or run the components needed to join a conference.
I believe GoToMeeting does have a standalone .exe that can be used to join a conference. I'm not sure that WebEx does. Personally I didn't find either of their licensing models works so I looked elsewhere, but that depends on your business setup. ________________________________ From: Tom Miller [tmil...@hnncsb.org] Sent: 25 August 2011 8:24 PM To: NT System Admin Issues Subject: Citrix GoToMeeting or Cisco WebEx? Folks, Anyone care to comment on either of these services? I'm about to purchase a number of licenses for a pilot here. I looked at the Citrix and Cisco offerings, and they seem very similar. We just need to be able to do the standard video conference, maybe show the desktop, maybe transfer files occasionally. Sessions won't normally be recorded. Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin -- MIRA Ltd Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in England and Wales No. 402570 VAT Registration GB 100 1464 84 The contents of this e-mail are confidential and are solely for the use of the intended recipient. If you receive this e-mail in error, please delete it and notify us either by e-mail, telephone or fax. You should not copy, forward or otherwise disclose the content of the e-mail as this is prohibited. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin