Fess up on the mistake to the client AND the vendor.  Things happen.

Talk to Dell and see if there are some options.  Hopefully, you haven't
opened the card yet.

* *

*ASB* *http://XeeMe.com/AndrewBaker* *Harnessing the Advantages of
Technology for the SMB market…

*



On Thu, Oct 13, 2011 at 1:27 AM, David Lum <david....@nwea.org> wrote:

> Background:****
>
> A %nightjob% client (17 employees) of mine has a Dell PowerEdge 840 with 4
> SATA drives, two volumes of RAID1 (2x250GB for C: and D: , 2x500GB for E:)
> ****
>
> OS is SBS 2003 and they use SQL in addition to Exchange (when I spec’d this
> in 2007, SQL wasn’t involved). I have split up Exchange / SQL Log/DB files
> as best I can.****
>
> ** **
>
> This has been working OK but they app that uses SQL is kind of a pig and it
> and Exchange create a lot of disk contention. I got the bright idea to have
> them buy $600 of 15K RPM SAS drives and an external enclosure and is bundled
> with a SAS RAID5 card (PCIe 4x – this is important for later…).****
>
> ** **
>
> I figured I’d create a RAID5 volume and point SQL over to this new drive
> array and performance should be much improved, my theory being is the system
> will be as fast or faster pre-SQL (my thinking was I might be able to move
> some other things off the SATA drives and onto the faster controller/disks).
> ****
>
> ** **
>
> The mistake:****
>
> Parts are onsite, and tonight I go to install the RAID card and….heeeeey,
> this system has ONE PCIe 8x slot and ONCE PCIe 1x slot, plus some standard
> PCI slots. Populating the PCIe 8x slot is a SAS 5/iR controller hooked to
> the four SATA drives. In other words, the shiny new toy I had them purchase
> won’t work because I had assumed the existing RAID controller was built-in.
> It hadn’t occurred to me as a remote possibility that there would be
> insufficient slots, I hadn’t added a thing to this server since they’d
> bought it.****
>
> ** **
>
> What would you guys do? Send the hardware back and plead mea culpa? Is
> there any way to put the existing SATA array on a different card (say, a
> PCIe 1x SATA RAID card) without having to rebuild the volumes? I’ve looked
> for SAS RAID5 PCIe 1x (yes, it would be slower than 4x but still better than
> the stiff internal) but no luck.****
>
> ** **
>
> Maybe I’m over thinking this after a 17hr day (between %dayjob% and
> %nightjob%), but I welcome your guys’ input.****
>
> ** **
>
> *David Lum* *
> *Systems Engineer // NWEATM
> Office 503.548.5229 //* *Mobile 503.267.9764****
>
> ** **
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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>
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