At 11 months, short them out.. then send it in for replacement. ;-)

 

From: Sam Cayze [mailto:sca...@gmail.com] 
Sent: Monday, November 21, 2011 1:40 PM
To: NT System Admin Issues
Subject: RE: Anybody else having large failure rates of Dell Power Supplys,
SFF Model Optplex 390 and/or 790?

 

Yep. It seems all my Dell Laptop batteries die at 13 months.  They warranty
them for 12 months.

 

-Sam

 

From: Mark Boeck [mailto:netadmin...@gmail.com] 
Sent: Monday, November 21, 2011 2:25 PM
To: NT System Admin Issues
Subject: Re: Anybody else having large failure rates of Dell Power Supplys,
SFF Model Optplex 390 and/or 790?

 

 

The cheapest way to have a machine die on-time is to put in capacitors that
will die in 2, 3, or 4 years, depending on how long you want the product to
last.

 

This is not a quality issue, but a death at a predetermined time issue.

 



 

On Fri, Nov 18, 2011 at 11:56 AM, Matthew W. Ross <mr...@ephrataschools.org>
wrote:

We're having a very large failure rate of computer power supplies in 2 of
our brand new labs. These are 2 labs of 32 computers each... one lab is Dell
Optiplex 390 SFFs, the other is Dell Optiplex 790 SFFs. I think they use the
exact same PS.

Issues are either A) No power and no lights, B) Blinking yellow power lights
and won't turn on, or C) *Poof* smoke.

We have 8 failures in the past month out of 64 computers. I'm just curious
if anybody else on the list is seeing similar failures for recent SFF
dells...

Sales rep contacted, I'm awaiting response.


--Matt Ross
Ephrata School District

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