Take the drive out and slave it to another machine for malware scanning. Also, navigate to c:\windows\system32\drivers\etc and make sure that the hosts and lmhosts files are set back to default.
Kurt On Thu, Jan 12, 2012 at 06:52, Bob Hartung <bhart...@wiscoind.com> wrote: > One of our VPs brought in his company-supplied home PC (Dell Optiplex WinXP > Pro SP3). Said it was slow and something had changed his home page and he > couldn't change it back. He also said he couldn't access Google. > > His home page had been taken over by My Web Search. I checked the Vipre > quarantine and parts of My Web Search had been removed so I could uninstall > it. I ran a Vipre deep scan and installed the latest version of Malwarebytes > and ran its deep scan as well. It detected a number of registry My Web > Search entries. > > Everything seemed to be running smoothly and much quicker after the scanning > and deleting. My Web Search was gone but the Google problem persists. Using > either Firefox or IE, you can access any website with out problem accept > Google.com. At the command prompt, you can ping or tracert any website and > it will resolve the name to it's IP address, accept Google.com. Google.com > just times out with the error that the host name could not be found. I've > checked there is no lmhost file. I've also ran ipconfig > > The PC is attached to our work network and through DHCP has picked up our > standard DNS server to use. Everyone else can get to Google.com. > > What else could be interfering on just the Google.com name? > > ---------------------- > > Bob Hartung > Dir of I.T. > Wisco Industries, Inc. > 736 Janesville St. > Oregon, WI 53575 > Tel: (608) 835-3106 x215 > Fax: (608) 835-7399 > e-mail: bhartung(at)wiscoind.com > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
