+1 on checking %SYSTEM%\System32\drivers\etc\hosts What IP address is it trying to reach when you do this? It will be easy to figure out if it's an IP that belongs to Google or to a malevolent third party.
That said, I'm of the belief that once malware gets onto your machine, it is no longer your machine... backup documents and re-image. (And that's if you trust the BIOS and MBR...) --Steve On Thu, Jan 12, 2012 at 10:25 AM, Bob Hartung <bhart...@wiscoind.com> wrote: > I initially tried with the user's profile and then switched to the local > admin and still had the same problem. > > > ---------------------- > > Bob Hartung > Dir of I.T. > Wisco Industries, Inc. > 736 Janesville St. > Oregon, WI 53575 > Tel: (608) 835-3106 x215 > Fax: (608) 835-7399 > e-mail: bhartung(at)wiscoind.com > > ________________________________ > From: Eric Wittersheim [mailto:eric.wittersh...@gmail.com] > > To: NT System Admin Issues [mailto:ntsysadmin@lyris.sunbelt-software.com] > Sent: Thu, 12 Jan 2012 09:03:40 -0600 > Subject: Re: PC that can't Google > > > Try a different user profile. > > On Thu, Jan 12, 2012 at 8:57 AM, David Lum <david....@nwea.org> wrote: >> >> HOSTS file? >> >> >> >> From: Bob Hartung [mailto:bhart...@wiscoind.com] >> >> Sent: Thursday, January 12, 2012 6:52 AM >> To: NT System Admin Issues >> Subject: PC that can't Google >> >> >> >> One of our VPs brought in his company-supplied home PC (Dell Optiplex >> WinXP Pro SP3). Said it was slow and something had changed his home page and >> he couldn't change it back. He also said he couldn't access Google. >> >> His home page had been taken over by My Web Search. I checked the Vipre >> quarantine and parts of My Web Search had been removed so I could uninstall >> it. I ran a Vipre deep scan and installed the latest version of Malwarebytes >> and ran its deep scan as well. It detected a number of registry My Web >> Search entries. >> >> Everything seemed to be running smoothly and much quicker after the >> scanning and deleting. My Web Search was gone but the Google problem >> persists. Using either Firefox or IE, you can access any website with out >> problem accept Google.com. At the command prompt, you can ping or tracert >> any website and it will resolve the name to it's IP address, accept >> Google.com. Google.com just times out with the error that the host name >> could not be found. I've checked there is no lmhost file. I've also ran >> ipconfig >> >> The PC is attached to our work network and through DHCP has picked up our >> standard DNS server to use. Everyone else can get to Google.com. >> >> What else could be interfering on just the Google.com name? >> >> ---------------------- >> >> Bob Hartung >> Dir of I.T. >> Wisco Industries, Inc. >> 736 Janesville St. >> Oregon, WI 53575 >> Tel: (608) 835-3106 x215 >> Fax: (608) 835-7399 >> e-mail: bhartung(at)wiscoind.com >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
