I surely don't have that problem burning disks on my laptop.

How much RAM does she have, and what processes are running? Can you
shut down any services - perhaps her AV product?

Kurt

On Tue, Jun 5, 2012 at 11:37 AM, Roger Wright <rhw...@gmail.com> wrote:
> Windows 7 Pro 64-bit
>
>
>
> I have a user who has significatnt issues writing to optical discs, both CDs
> and DVDs.  The jobs fail to complete, the discs get stuck in the drives
> (have to use a paper clip), the temp files get hung, etc.  She’s tried using
> Windows’ native Send To method as well as Roxio and CDBurnerXP software and
> has similar issues with all.  When another account logs on these problems
> disappear and disc burning is successful.  I’m inclined to think user error
> is a problem but can’t see anything she’s doing incorrectly while watching
> her.
>
>
>
> The drive has already been replaced and I’ve cleaned out her %temp% folder.
> What else can I check?
>
>
>
> Roger Wright
> ___
>
> ELECTILE DYSFUNCTION:  the inability to become excited over any of the
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>
>
>
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