I surely don't have that problem burning disks on my laptop. How much RAM does she have, and what processes are running? Can you shut down any services - perhaps her AV product?
Kurt On Tue, Jun 5, 2012 at 11:37 AM, Roger Wright <rhw...@gmail.com> wrote: > Windows 7 Pro 64-bit > > > > I have a user who has significatnt issues writing to optical discs, both CDs > and DVDs. The jobs fail to complete, the discs get stuck in the drives > (have to use a paper clip), the temp files get hung, etc. She’s tried using > Windows’ native Send To method as well as Roxio and CDBurnerXP software and > has similar issues with all. When another account logs on these problems > disappear and disc burning is successful. I’m inclined to think user error > is a problem but can’t see anything she’s doing incorrectly while watching > her. > > > > The drive has already been replaced and I’ve cleaned out her %temp% folder. > What else can I check? > > > > Roger Wright > ___ > > ELECTILE DYSFUNCTION: the inability to become excited over any of the > choices for President put forth by either party in the 2012 election year > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin