we see this all of the time. When they login and get 2 prompts, they have to put in the information twice, correctly. If they have a sharepoint site configured in outlook, the second one might be the sharepoint site.
Sometime when we upgraded from exchange 20xx to 201x, the userid/folders changed to agc...@abc.org from agc123 <userid> or Amiga Chandra <user name>. if the login says agc...@abc.org, click switch user and put in abc\agc123 <domain\userid> and login. This usually works and continues to work for a while. Andy0 ----- Original Message ----- I’ve done both. From: Daniel Chenault [mailto:dchena...@lgnetworksinc.com] Sent: Monday, July 02, 2012 8:32 AM To: NT System Admin Issues Subject: RE: Anyone see this Did you create a new profile for Outlook or use existing? Daniel Chenault dchena...@lgnetworksinc.com Description: Description: cid:image001.jpg@01CCF24C.F9B05160 From: David Lum [mailto:david....@nwea.org] Sent: Monday, July 02, 2012 9:04 AM To: NT System Admin Issues Subject: Anyone see this Upgraded a client from E2K3 to E2K10, I have one Win7/Outlook 2010 user who repeatedly gets prompted to log in, starting sometime AFTER they’re opened Outlook and received e-mail. Sometimes it will go a couple of hours before prompting Google-Fu has shown this is not unheard of. I have tried clearing the credential manager stuff but that has had no effect. David Lum Systems Engineer // NWEA TM Office 503.548.5229 // Cell (voice/text) 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ < http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ > ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ < http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ > ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ < http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ > ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin