we see this all of the time.

When they login and get 2 prompts, they have to put in the information twice, 
correctly.
If they have a sharepoint site configured in outlook, the second one might be 
the sharepoint site.

Sometime when we upgraded from exchange 20xx to 201x, the userid/folders 
changed to agc...@abc.org from agc123 <userid> or Amiga Chandra <user name>.

if the login says  agc...@abc.org, click switch user and put in abc\agc123 
<domain\userid> and login.  This usually works and continues to work for a 
while.

Andy0

----- Original Message -----



I’ve done both. 





From: Daniel Chenault [mailto:dchena...@lgnetworksinc.com] 
Sent: Monday, July 02, 2012 8:32 AM 
To: NT System Admin Issues 
Subject: RE: Anyone see this 



Did you create a new profile for Outlook or use existing? 




Daniel Chenault 

dchena...@lgnetworksinc.com 

Description: Description: cid:image001.jpg@01CCF24C.F9B05160





From: David Lum [mailto:david....@nwea.org] 
Sent: Monday, July 02, 2012 9:04 AM 
To: NT System Admin Issues 
Subject: Anyone see this 



Upgraded a client from E2K3 to E2K10, I have one Win7/Outlook 2010 user who 
repeatedly gets prompted to log in, starting sometime AFTER they’re opened 
Outlook and received e-mail. Sometimes it will go a couple of hours before 
prompting 



Google-Fu has shown this is not unheard of. I have tried clearing the 
credential manager stuff but that has had no effect. 

David Lum 
Systems Engineer // NWEA TM 
Office 503.548.5229 // Cell (voice/text) 503.267.9764 



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