Thanks for the explanation.

Figured the two go hand in hand.

Regards,

Cameron

_____________________________________________
Cameron Cooper | IT Manager | Aurico
Direct: 847.890.4021 | Cell: 224.688.2854 | Fax: 847.255.1896
ccoo...@aurico.com<mailto:ccoo...@aurico.com> | 
www.aurico.com<http://www.aurico.com>

From: hotmail_b243df4f33245...@live.com 
[mailto:hotmail_b243df4f33245...@live.com] On Behalf Of Ken Schaefer
Sent: Tuesday, July 03, 2012 9:12 PM
To: NT System Admin Issues
Subject: RE: Anyone see this

That would indicate to me that the user was using MAPI, and then (for some 
reason, e.g. network issue) shifted to RPC over HTTPS (Outlook Anywhere), and 
the prompt came up (as Outlook is probably now connecting to a site in a 
non-Intranet zone, or is using Basic Auth). Has nothing to do with ActiveSync 
being enabled.

If you disable Outlook Anywhere (as you did), then when Outlook does disconnect 
MAPI, it won't be able to establish the Outlook Anywhere connection, and 
therefore no prompt to the user. However, the user would be disconnected until 
the MAPI connection could be re-established.

HTH

Cheers
Ken

From: Cameron Cooper 
[mailto:ccoo...@aurico.com]<mailto:[mailto:ccoo...@aurico.com]>
Sent: Tuesday, 3 July 2012 11:17 PM
To: NT System Admin Issues
Subject: RE: Anyone see this

>From our experience, those that were prompted for user credentials had Outlook 
>Anywhere enabled and ActiveSync disabled.  Once we disabled Outlook Anywhere, 
>via GPO, the users were no longer prompted for a user name and password.

One user was still having issues with the credentials prompt and found out that 
they had a stored credentials for Outlook.  Once we removed them, they no 
longer received the prompt.

Regards,

Cameron

_____________________________________________
Cameron Cooper | IT Manager | Aurico
Direct: 847.890.4021 | Cell: 224.688.2854 | Fax: 847.255.1896
ccoo...@aurico.com<mailto:ccoo...@aurico.com> | 
www.aurico.com<http://www.aurico.com>

From: Ken Schaefer 
[mailto:k...@adopenstatic.com]<mailto:[mailto:k...@adopenstatic.com]>
Sent: Monday, July 02, 2012 10:55 PM
To: NT System Admin Issues
Subject: RE: Anyone see this

Why would that make a difference?

Cheers
Ken

From: Cameron Cooper 
[mailto:ccoo...@aurico.com]<mailto:[mailto:ccoo...@aurico.com]>
Sent: Tuesday, 3 July 2012 3:12 AM
To: NT System Admin Issues
Subject: RE: Anyone see this

Does the user have 'ActiveSync' disabled and Outlook anywhere enabled?  We've 
had that issue before with several users that didn't have activesync enabled 
(only certain users have this enabled) and Outlook anywhere enabled.

Regards,

Cameron

_____________________________________________
Cameron Cooper | IT Manager | Aurico
Direct: 847.890.4021 | Cell: 224.688.2854 | Fax: 847.255.1896
ccoo...@aurico.com<mailto:ccoo...@aurico.com> | 
www.aurico.com<http://www.aurico.com>

From: David Lum [mailto:david....@nwea.org]<mailto:[mailto:david....@nwea.org]>
Sent: Monday, July 02, 2012 9:04 AM
To: NT System Admin Issues
Subject: Anyone see this

Upgraded a client from E2K3 to E2K10, I have one Win7/Outlook 2010 user who 
repeatedly gets prompted to log in, starting sometime AFTER they're opened 
Outlook and received e-mail. Sometimes it will go a couple of hours before 
prompting

Google-Fu has shown this is not unheard of. I have tried clearing the 
credential manager stuff but that has had no effect.
David Lum
Systems Engineer // NWEATM
Office 503.548.5229 // Cell (voice/text) 503.267.9764




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