Thank you Paul, Greg, David and Steve. Your feedback is really helpful. My feeling of confidence in making the Zix decision has just increased substantially. I'm still not thrilled about the yearly fees that are independent of the # of licensed users, and the fact that we have to spin up a virtual machine in our datacenter to act as a SmartHost (one more thing to administer). But it sounds like those are minor caveats, if the solution is robust, easy, and, frankly, the only one which is really going to make our health care customers happy.
I appreciate your help!! Adam Webjogger (845) 757-4000 http://www.webjogger.net <http://www.webjogger.net/> On 11/28/2012 2:47 PM, chipsh...@comcast.net wrote: > > Also a 2 year Zix user here. We looked at encryption solutions from > Sophos and Barracuda and could compare to Zix. As Paul stated, setup > and maintenance is easy and I've have found Zix support to be top > notch. I am not familiar with the McAffee offering. > > Steve > > ------------------------------------------------------------------------ > > *From: *"Paul Chinnery" <pa...@mmcwm.com> > *To: *"NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com> > *Sent: *Wednesday, November 28, 2012 11:50:09 AM > *Subject: *RE: email encryption > > We, too, are using Zix. We have been for about two years now. Setup > was easy (appliance based) and running upgrades is fairly simple. As > one poster noted, putting Secure in the subject line will > automatically flag Zix to encrypt the email. > > It's also nice for our Business Office as BC\BS of Michigan uses Zix > so transmitting documents with PHI transparent for the users. > > I have not tried McAfee encryption and, frankly, based on many of the > comments in the past on this list about McAfee products, I was loath > to even trial it. > > Paul Chinnery > > Network Admin > > Memorial Medical Center > > 231.845.2319 > > *From:*Adam Greene [mailto:maill...@webjogger.net] > *Sent:* Wednesday, November 28, 2012 9:59 AM > *To:* NT System Admin Issues > *Subject:* email encryption > > Hi all, > > We provide hosted Zimbra and Exchange email to customers, as well as > manage customers' on-site mail servers. > > More and more we are getting requests to provide outbound email > encryption service as well. > > We reviewed a few solutions: Barracuda, McAfee and Zix, and chose > McAfee, since they are 100% cloud based and also provide inbound > filtering and archiving solutions. Their pricing model also makes it > easy to start out small and grow. > > However, we are running into people, especially in healthcare, who > feel Zix is a better solution for them. As far as I know, all these > solutions basically require the recipient to log into a secure portal > in order to retrieve the secured message, and in healthcare, with so > much private information, the risk is that everybody will have to log > into 15 portals daily to retrieve secure emails from their partners, > which nobody likes the idea of. > > Zix's way to capture the market, as far as I can tell, is to enable > full encryption when Zix customers send to other Zix customers, > /without the use of a secure portal. /In other words, it's transparent > to the end-user. Only if the recipient is not also using Zix will they > be required to log into a secure portal to retrieve a secure message. > > So, we feel considerable pressure to resell Zix instead of McAfee. > > But before committing, we wanted to see what other people out there > are doing, and what their experience has been. > > Some concrete questions: > > * Have you used Zix and if so, do you have an opinion of it? > > * Do you have a sense about how many health care organizations, > hospitals, and Practices are using Zix (vis a vis other products)? > > * Why are/are'nt you using Zix? > > * Is it easy to use? > > * Is Zix interoperable with other encryption products, and might you > share any specifics? > > * Have you any experience with McAfee encryption? Opinion? How Many > are using? > > Thanks for any and all feedback anyone is willing to share. > > Thanks, > Adam > > Webjogger > (845) 757-4000 > http://www.webjogger.net <http://www.webjogger.net/> > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
