We haven't tried this, I'll try it on Monday in Pre-Prod
On 5 April 2013 16:41, <kz2...@googlemail.com> wrote: > ** > Does stopping the appsense services on the xenapp box resolve the issue? > > Sent from my Blackberry, which may be an antique but delivers email > RELIABLY > ------------------------------ > *From: * Tony Patton <apco...@gmail.com> > *Date: *Fri, 5 Apr 2013 16:23:47 +0100 > *To: *NT System Admin Issues<ntsysadmin@lyris.sunbelt-software.com> > *ReplyTo: * "NT System Admin Issues" < > ntsysadmin@lyris.sunbelt-software.com> > *Subject: *Outlook 2007 on Citrix attachment issue > > Hi folks, > > We are using XenApp 6 and AppSense Environment Manager 8.2.206 on Server > 2008R2 and have a weird issue with Outlook 2007. > > When users on a published desktop open an attachment then try to Save As, > they get the following message: This operation has been cancelled due > to restrictions in effect on this computer. > > [image: Inline images 1] > When they click OK, they get directed to their home drive on the file > server correctly (folder redirection is in place for My Documents). > > If they right-click the attachment in Outlook and choose Save As, there is > no issue. > > The C: drive is locked down, hence the error message. > > We've tried setting the following registry key "HKCU\Software\Microsof > t\Office\12.0\Outlook\Security\OutlookSecureTempFolder", and > "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User > Shell Folders\Personal" but still get the message. > > Any help with this issue would be greatly appreciated. Common sense would > say to just use save as from Outlook, but you know how users are. > > TIA > > Tony > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
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