If its done by EM, it should be everything. You could try deleting the Outlook data from PS, if it isn't part of an Office application group.
Sent from my Blackberry, which may be an antique but delivers email RELIABLY -----Original Message----- From: Tony Patton <apco...@gmail.com> Date: Fri, 5 Apr 2013 17:54:07 To: NT System Admin Issues<ntsysadmin@lyris.sunbelt-software.com> Reply-To: "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com>Subject: Re: Outlook 2007 on Citrix attachment issue Hiya, Yep, Outlook is personalised via EM, but not 100% sure of what is exactly customised. On 5 April 2013 16:37, <kz2...@googlemail.com> wrote: > ** > Hi tony > > I think I've seen something similar before. Is outlook personalized via EM? > > Sent from my Blackberry, which may be an antique but delivers email > RELIABLY > ------------------------------ > *From: * Tony Patton <apco...@gmail.com> > *Date: *Fri, 5 Apr 2013 16:23:06 +0100 > *To: *NT System Admin Issues<ntsysadmin@lyris.sunbelt-software.com> > *ReplyTo: * "NT System Admin Issues" < > ntsysadmin@lyris.sunbelt-software.com> > *Subject: *Outlook 2007 on Citrix attachment issue > > Hi folks, > > We are using XenApp 6 and AppSense Environment Manager 8.2.206 on Server > 2008R2 and have a weird issue with Outlook 2007. > > When users on a published desktop open an attachment then try to Save As, > they get the following message: This operation has been cancelled due > to restrictions in effect on this computer. > > [image: Inline images 1] > When they click OK, they get directed to their home drive on the file > server correctly (folder redirection is in place for My Documents). > > If they right-click the attachment in Outlook and choose Save As, there is > no issue. > > The C: drive is locked down, hence the error message. > > We've tried setting the following registry key "HKCU\Software\Microsof > t\Office\12.0\Outlook\Security\OutlookSecureTempFolder", and > "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User > Shell Folders\Personal" but still get the message. > > Any help with this issue would be greatly appreciated. Common sense would > say to just use save as from Outlook, but you know how users are. > > TIA > > Tony > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
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