Yeah - we're learning the lessons of the mainframe world all over again...

On Wed, Feb 27, 2008 at 7:28 AM, Fogarty, Richard R Mr CTR USA USASOC
<[EMAIL PROTECTED]> wrote:
> And to be quite honest, I believe that's the one of the biggest problems in
>  all of systems administration.  We simply do not take the time (or what
>  appears to be have the time) to look at the big picture.  The Limoncelli
>  book and the Visible Ops book that I suggested earlier help with that
>  process.  That big picture (IMHO) identifies the process on how to stop
>  putting out the fires.  If they don't happen, no need to put them out.
>
>
>  -----Original Message-----
>  From: Kurt Buff [mailto:[EMAIL PROTECTED]
>
> Sent: Wednesday, February 27, 2008 10:08 AM
>  To: NT System Admin Issues
>
>
> Subject: Re: If you're monitoring your servers thoroughly....
>
>  That's the beauty of the Limoncelli book. It is system/product
>  agnostic. It's not an ITIL howto, it's instead an education for a
>  sysadmin, which will complement any efforts at standardization.
>
>  On Wed, Feb 27, 2008 at 6:26 AM, Fogarty, Richard R Mr CTR USA USASOC
>  <[EMAIL PROTECTED]> wrote:
>  >
>  >
>  >
>  >
>  > IMHO, being a good sys admin has nothing to do with a particular system.
>  > Being hardware/software agnostic is probably best, but understanding
>  policy,
>  > procedure and best practices are a best bet overall.  Getting an
>  > understanding and then more than an understanding of ITSFM or ITIL is in
>  > EVERY sys admin's best interest.
>  >
>  >
>  >
>  > Rick
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  > From: David Lum [mailto:[EMAIL PROTECTED]
>  >  Sent: Wednesday, February 27, 2008 9:11 AM
>  >  To: NT System Admin Issues
>  >  Subject: RE: If you're monitoring your servers thoroughly....
>  >
>  >
>  >
>  > "If you don't test for it - it's going to fail on you, and you won't know
>  > it." Exactly my point, shouldn't this stuff be monitored already? It
>  > shouldn't matter whether your patching or not, the stuff should be
>  monitored
>  > in-between patching periods anyway.
>  >
>  >
>  >
>  > Kurt - The Practice of System and Network Administration.I've never heard
>  of
>  > that (welcome to my OJT world). This changes the subject, but seems
>  fitting.
>  >
>  >
>  >
>  > My last "real" training  - after getting the little CNA cert in 1995 - was
>  a
>  > couple of Windows NT courses at New Horizons, everything else has been
>  > self-taught - but I'm the kind that needs the formal stuff to fill in
>  blanks
>  > I'm surely missing. My point is,  not being college trained on Systems
>  > Administration I'm not surprised I didn't know about this book. Sure I
>  have
>  > 13 years of administration under my belt, but I'd like be more informed
>  > about how to be more systematic about the things I do. This book looks
>  like
>  > a good start. I'm fortysomething and perhaps should finally become a real
>  > System Administrator instead of wingin' it. What other books would you
>  guys
>  > recommend?
>  >
>  >
>  >
>  > I think Server 2008 has enough changes that I should certainly attend some
>  > training on that, I get the feel my company will miss out on the
>  advantages
>  > unless someone knows it real well and points it out..
>  >
>  >
>  >
>  > Sorry to ramble,
>  >
>  > Dave Lum  - Systems Engineer
>  >  [EMAIL PROTECTED] - (971)-222-1025
>  >  "When you step on the brakes your life is in your foot's hands"
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  > From: Michael B. Smith [mailto:[EMAIL PROTECTED]
>  >  Sent: Tuesday, February 26, 2008 3:53 PM
>  >  To: NT System Admin Issues
>  >  Subject: RE: If you're monitoring your servers thoroughly....
>  >
>  >
>  >
>  > Yeah, you do.
>  >
>  >
>  >
>  > Just because the DC reboots, is it serving requests through LDAP on all
>  > interfaces? Or did one of those patches break multi-homed LDAP? (True
>  story
>  > - it happened.)
>  >
>  >
>  >
>  > Just because the GC reboots, it is serving requests through LDAP and is
>  the
>  > NSPI interface initialized? (Without it, Exchange and older Outlook
>  clients
>  > won't work.)
>  >
>  >
>  >
>  > Just because the exchange server reboots, did the IMAP service start?
>  >
>  >
>  >
>  > Is RPC/HTTP working? Is the store listening on port 6004? Can you open a
>  > mailbox? Can you authenticate?
>  >
>  >
>  >
>  > If a client can use it, you need to test it.
>  >
>  >
>  >
>  > I read this somewhere today (and copied it into my "think about pad"):
>  >
>  >
>  >
>  > Think differently about policy
>  >
>  >  If...it isn't built into process
>  >      you have to search for it
>  >      it isn't auto-enforced   ....it may as well not exist
>  >
>  >  Systems verify and enforce policy
>  >
>  >
>  >
>  >
>  > I didn't write down the source (my bad). If you don't test for it - it's
>  > going to fail on you, and you won't know it. There is nothing worse than a
>  > client calling you to tell you that one of your systems are down and you
>  > didn't already know it.
>  >
>  >
>  >
>  > Regards,
>  >
>  >
>  >
>  > Michael B. Smith
>  >
>  > MCSE/Exchange MVP
>  >
>  > http://TheEssentialExchange.com
>  >
>  >
>  >
>  >
>  >
>  > From: David Lum [mailto:[EMAIL PROTECTED]
>  >  Sent: Tuesday, February 26, 2008 5:26 PM
>  >  To: NT System Admin Issues
>  >  Subject: If you're monitoring your servers thoroughly....
>  >
>  >
>  >
>  > .do you need to really check anything after patching and rebooting? I
>  would
>  > think if you're already monitoring all the services, shares, disk space,
>  > event logs, data stores, etc then patch and reboot wouldn't require much
>  > testing per se. For DC's you could even automate a DCDIAG on every restart
>  > and have the results shot out, right?
>  >
>  >
>  >
>  > This is a rose colored glasses look, but wondered if anyone actually pulls
>  > this one off.
>  >
>  >
>  >
>  > Dave Lum  - Systems Engineer
>  >  [EMAIL PROTECTED] - (971)-222-1025
>  >  "When you step on the brakes your life is in your foot's hands"
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>
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