I haven't had to deal with Symantec support for several years now.
Wasn't impressed then and I'm fearful if I buy their software (BUE, SF,
Vault) I'm going to have the same bad experiences. Do you guys find
that they're problematic across the board or are certain products
supported better than others?
Last time I tried to use their support we were trying to install Veritas
Cluster and we had to wait for India to come online. Sat and did very
little for 3 hours waiting for that. That's just not acceptable in my
opinion.
- Jer
Za Vue wrote:
I think it is night time in India now. They all went home.
-Z.V.
-----Original Message-----
From: Joe Heaton [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 05, 2008 2:02 PM
To: NT System Admin Issues
Subject: RE: Official time: 1 hour 3 minutes
Did you actually talk to someone useful?
Joe Heaton
-----Original Message-----
From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 05, 2008 10:28 AM
To: NT System Admin Issues
Subject: Official time: 1 hour 3 minutes
Official time on hold while waiting for a Symantec ENTERPRISE support
tech:
1 hour 3 minutes
--
ME2
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