Probably the symptom in http://support.microsoft.com/kb/817878/
When you open file attachments that are considered safe, Outlook 2003 places these attachments in a subdirectory under the your Temporary Internet Files directory as an extra precaution. When Outlook 2003 first tries to use a temporary file, it examines the registry to determine whether the following value exists: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security Value Name: OutlookSecureTempFolder Data Type: REG_SZ If the value exists, and if the value contains a valid path, Outlook 2003 uses that location for its temporary files. If the registry value does not exist, or it points to an invalid location, Outlook 2003 creates a new subdirectory under your Temporary Internet Files directory, and places the temporary file in the new subdirectory. The name of the new subdirectory is unknown, is randomly generated, and takes on the following form: C:\Documents and Settings\username\Local Settings\Temporary Internet Files\OLKxxx In this example, username is the user name that is used by the person who is currently logged on to the computer. xxx is a randomly generated sequence of letters and numbers. -----Original Message----- From: Bob Fronk [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 09, 2008 10:57 AM To: NT System Admin Issues Subject: RE: Outlook 2003 sporadically blocks internal embedded graphics in HTML email We have a similar issue resolved by flushing this folder. There is a user who cannot open adobe attachments. One of my guys wrote her a batch file to run when this happens. Bob Fronk > -----Original Message----- > From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] > Sent: Wednesday, April 09, 2008 1:43 PM > To: NT System Admin Issues > Subject: Re: Outlook 2003 sporadically blocks internal embedded graphics in HTML > email > > :-) I just wrote you a little 'thank you' in the Exchange thread. > Your solution was spot-on. The folder in question for me was: > > %USERPROFILE%\Local Settings\Temporary Internet Files\OLK5E > > Flushing that folder instantly resolved the image display problem I > was sporadically having. > > > On Wed, Apr 9, 2008 at 1:27 PM, Miller Bonnie L. > <[EMAIL PROTECTED]> wrote: > > Yep, the Exchange list thread was called "Outlook blocking pictures" if you want to > look in the recent archives. > > > > The problem I've seen, and what I posted about, is not a blocking issue where it's > not trusted, but is an issue with all embedded pictures (I usually see it with jpgs) once it > starts happening. I've seen this on Outlook 2003 quite a bit, but Steve Szabo also > said he's seen it on 2007, where he said the hidden subdirectories (olk**) don't exist. > Here's my snippet--might work for you in this situation: > > > > > > Under that user's logon, open up c:\documents and settings\username\local > settings\temporary internet files. There is probably a subfolder like "olk66" and a > bunch of junk inside that folder. For some reason, when files pile up here, Outlook > likes to stop showing embedded jpgs (not sure about other pic types). > > > > Easiest fix I've used is to have them clear their Temporary Internet files using IE, but > I've also been able to just empty out this folder's contents. > > > > > > -Bonnie > > > > > > -----Original Message----- > > From: Michael B. Smith [mailto:[EMAIL PROTECTED] > > Sent: Wednesday, April 09, 2008 9:51 AM > > To: NT System Admin Issues > > > > Subject: RE: Outlook 2003 sporadically blocks internal embedded graphics in HTML > email > > > > Yes. There was a discussion about this on the Sunbelt Exchange list just a > > week or two ago. I don't remember the resolution (if one was found). > > > > Regards, > > > > Michael B. Smith > > MCSE/Exchange MVP > > http://TheEssentialExchange.com > > > > > > > > > > -----Original Message----- > > From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] > > Sent: Wednesday, April 09, 2008 12:26 PM > > To: NT System Admin Issues > > Subject: Outlook 2003 sporadically blocks internal embedded graphics in HTML > > email > > > > Hi everyone, > > > > The subject line says it all. I've been seeing this issue > > sporadically since upgrading to Outlook 2003, and I'm wondering if > > anyone else sees this behavior in 2003 or 2007. > > > > It doesn't always happen, but its annoying when it does. It is only > > an internal issue, as the same email with blocked graphics CC'd to an > > external address looks fine. > > > > I say "blocked" because I can't think of any other logical way to > > refer to what is happening here. When the issue rears its head, the > > otherwise normal/small graphic will instead be an empty box with a red > > x in it - standard issue. > > > > This is sporadically evident when receiving and email, and it even > > sometimes occurs during the creation of the message - after executing > > a spell check or other feature that [in my mind] refreshes the > > rendered window. > > > > I've seen it enough times to know I'm not loosing my mind on this one. > > I'm curious to know if other people have seen this behavior too. > > > > Thanks, > > > > -- > > ME2 > > > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > > > > > > -- > ME2 > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Davis H. Elliot Company company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
