Citrix also had a problem with Office applications not closing properly when
used as a published application. If you can find out which application is
not closing properly you can fix it with the following registry setting

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\TWI

LogoffCheckSysModules = officeapp.exe (Name of your office application)

-----Original Message-----
From: Rankin, James R [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, April 16, 2008 12:32 PM
To: NT System Admin Issues
Subject: RE: Desperation...

I should find out tomorrow then as I have gone through the (somewhat
laborious) task of disabling it for all users. Only problem is, if it isn't,
I'll need another restart before I can test something else for the root
cause - major PITA. C'est la vie!

-----Original Message-----
From: Ben Scott [mailto:[EMAIL PROTECTED] 
Sent: 16 April 2008 18:28
To: NT System Admin Issues
Subject: Re: Desperation...

2008/4/16 Rankin, James R <[EMAIL PROTECTED]>:
> Someone suggested to me the MS Office ctfmon.exe process might be
> to blame, but seeing as though the file was opened by System, this seems
> unlikely to me.

  "System" is the task that handles the registry, so if a user process
is holding the user's registry open, then System will show as having
the registry hive file open.  If CTFMON.EXE is holding the registry
open, that would make sense.  In my experience, CTFMON likes to cause
odd-ball problems, so that might not be that far fetched.

-- Ben

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