Kudos on your pro attitude in making things work right and doing what I am sure you were hired to do. I would respectfully send a statement to your manager on clarification of your job responsibilities and the priority on preventing a "disaster" or "loss of productivity" If the boss says period you don't do it in this scenario, then you have it on paper when they came complaining about why a user lost a day's work later.
Cover your butt, because today they see it this way, tomorrow they may see it that way. From: Steve Kelsay [mailto:[EMAIL PROTECTED] Sent: Thursday, June 05, 2008 7:27 PM To: NT System Admin Issues Subject: General question - Logging onto a user's computer I just got reamed for preventing a crash. It irked me, so let me know what you think, or what your policy is. Management simply said "It is not acceptable to log into someone else's computer without their consent." Period. If you see a situation where a crash is about to occur, do you just watch because you are trying to identify who is actually using that workstation at that moment and try to contact them, or do you remote in, displaying a "Netmgr x has remotely connected to your pc" alert box, and resolve the issue before they crash and lose a day's work? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
