For internal users using the web site we do not use SSL.  For external users 
they must go through the Citrix Access Gateway, and I have a cert on that.  
Regardless of location or type, users always see the same apps:  office 
applications, tools, e-mail, and our enterprise application (runs over a web 
front-end).
 
If you save user profiles to a server, I see no reason users could not access 
their profiles.  We don't do that here, as our policies require all 
work-related files to be stored on file-servers.  We map several drives during 
logon, several of which are shared files.
 
And then there is application streaming, which seems pretty cool.  I'm testing 
that now.
 
Tom

>>> "Joe Heaton" <[EMAIL PROTECTED]> 8/7/2008 11:58 AM >>>
We do have the PnAgent available, and that's what I've recently moved my
internal users over to, for their apps.  With the web interface, you use
an SSL cert for security, correct?  What exactly are you publishing for
those users?  You mention that they are able to access their files
through web interface, do you mean like accessing their My Documents, or
network shares, or?

I like the VPN because that pretty much eliminates the need to publish a
desktop, as they would have access through the VPN tunnel to normal
network stuff, as if they were sitting at their desk.

Joe Heaton

-----Original Message-----
From: Tom Miller [mailto:[EMAIL PROTECTED] 
Sent: Thursday, August 07, 2008 8:44 AM
To: NT System Admin Issues
Subject: Re: Best practice suggestion

Here's what we do:

- offer users the web interface.  We have many staff in residential
locations with broadband connections.  This works for them and they are
happy they can finally get to their files on the file servers.  I like
this option as I can set the web interface to time out.

and/or

- not sure if PS 4.0 has it, but 4.5 has it and it works great:  the
Program Agent.  Can be used internally or externally.  For internal
users we have the agent auto-logon.  For external users, we have them
use the Citrix Access Gateway VPN client then login.  You could probably
use whatever VPN client you have though and then have users login to the
agent.  

We don't present a desktop or any users.  We make no promises about
desktop or appearance - just that the application will be available.

Tom

>>> "Joe Heaton" <[EMAIL PROTECTED]> 8/7/2008 11:29 AM >>>

Scenario:

We have Citrix Presentation Server 4.0, with 2 published apps at the
moment.
We also have an old Citrix server, running 1.8 Metaframe, which is
acting as a remote desktop for our Executive Director.
We have received a shipment of 7 new laptops.  Two separate situations
to consider:

1)       One of the laptops is going to the Executive Director (Our
head muckety-muck).  He currently is using Citrix Program Neighborhood
to access a published desktop on our old Citrix server (1.8 Metaframe). 
My thoughts on his situation are to setup a mobile VPN for him, and just
have him VPN in, and voila, it's like he's sitting at his desk.
2)       Another laptop is going to a person who says they need to be
able to access the published apps while on the road.  I have tested Web
Interface, internally, which seems ok, but we don't have an SSL cert for
it.  Should I make a redirection within IIS, setting it up so that
outside users would hit it as a sub-page of our public site (i.e.
https://www.etp.ca.gov/citrix ( https://www.etp.ca.gov/citrix ))?  Or
should I go with a VPN there also, and have them connect as they do
normally, through a shortcut on the desktop?

We don't have Secure Gateway, and I don't think we're going to purchase
it for a handful of people, so that is not an option.

The VPN would be using my Watchguard x750 firewall's built-in mobile
client VPN feature.

Any suggestions/tips/advice is appreciated, as I need to come up with a
good, secure, viable solution soon.

Thanks,

Joe Heaton
AISA
Employment Training Panel
1100 J Street, 4th Floor
Sacramento, CA  95814
(916) 327-5276
[EMAIL PROTECTED] 





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