I feel your pain....I had a problem in my campus labs with HP printers randomly printing multiple copies of print jobs - basically would continue until the printer was unplugged or ran out of paper. The job would show up on the server normally, but... No pattern as to what app would cause it or time of day or location or ....I finally gave up and replaced them w/Dell printers. The remaining still usable HP's just aren't networked anymore.
On Tue, Sep 16, 2008 at 3:31 PM, Glen Johnson <[EMAIL PROTECTED]> wrote: > Yep, Format C: fixes lots of problems. > > Problem here is both of the printers are for open labs and the computers > have deep freeze on them so changing printers and drivers is a pain. > > And the worst part is that it isn't consistent. 9 out of 10 prints will be > normal and then the 10th one will be duplicated. Doesn't seem to be > affected by application either. > > Word, IE, PowerPoint all seem to do it. > > About 60 to 70 workstations total. > > Thanks. > > > > *From:* John Cook [mailto:[EMAIL PROTECTED] > *Sent:* Tuesday, September 16, 2008 4:24 PM > *To:* NT System Admin Issues > *Subject:* RE: HP printer problem > > > > Format C: But seriously, unless you have a bazillion users with that > printer installed I would delete it on the server and start over, you might > find some tweaking that fixes it but then again how much time do you want to > waste troubleshooting? > > > > *John W. Cook* > > *Systems Administrator* > > *Partnership For Strong Families* > > *315 SE 2nd Ave* > > *Gainesville, Fl 32601* > > *Office (352) 393-2741 x320* > > *Cell (352) 215-6944* > > *Fax (352) 393-2746* > > *MCSE, MCTS, MCP+I,CompTIA A+, N+* > > > > *From:* Glen Johnson [mailto:[EMAIL PROTECTED] > *Sent:* Tuesday, September 16, 2008 4:08 PM > *To:* NT System Admin Issues > *Subject:* HP printer problem > > > > We just got a couple new HP 9040n printers to replace a couple 8150s. > > I gave the jet direct card on the new printers, the IPs of the old printers > and without updating the driver software on the W2k3 server, most documents > printed ok, except I think some problems with PDFs. > > Updated the server and then workstations with the 9040 pcl5e driver that > came with the printer and started getting 2 copies of everything printed. > > Updated the drivers on the server with the most recent ones from HP's web > site. > > Still getting 2 copies. > > Checked printer and it shows one copy on the settings, workstation and > server are both set for one copy. > > Also updated the printer with the latest HP firmware. No change. > > Checked a held job in the queue and it showed one copy but printed 2. > > Any ideas appreciated. > > > > > > > > > > > ------------------------------ > > CONFIDENTIALITY STATEMENT: The information transmitted, or contained or > attached to or with this Notice is intended only for the person or entity to > which it is addressed and may contain Protected Health Information (PHI), > confidential and/or privileged material. Any review, transmission, > dissemination, or other use of, and taking any action in reliance upon this > information by persons or entities other than the intended recipient without > the express written consent of the sender are prohibited. This information > may be protected by the Health Insurance Portability and Accountability Act > of 1996 (HIPAA), and other Federal and Florida laws. Improper or > unauthorized use or disclosure of this information could result in civil > and/or criminal penalties. > Consider the environment. Please don't print this e-mail unless you really > need to. > > > > > > > > > > > -- Organization and good planning are just crutches for people that can't handle stress and caffeine. - unknown ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
