Lil late here but just wanted to close this thread.

Deleted printer and queue.  Recreated with same IP, share name and queue
and all is well.

Strange that I've not had that happen with over a dozen printer
replacements then it happens twice in one week.

Thanks for the help.

Glen.

 

From: Kelsay, Mark [mailto:[EMAIL PROTECTED] 
Sent: Thursday, September 18, 2008 7:44 AM
To: NT System Admin Issues
Subject: RE: HP printer problem

 

I have swapped printers before and just tried to update the driver and
ran into all sorts of issues.  I had to delete the printer and then
create a new one and just gave it the same share name.

 

Mark

 

 

 

From: Glen Johnson [mailto:[EMAIL PROTECTED] 
Sent: 16 September 2008 21:08
To: NT System Admin Issues
Subject: HP printer problem

 

We just got a couple new HP 9040n printers to replace a couple 8150s.

I gave the jet direct card on the new printers, the IPs of the old
printers and without updating the driver software on the W2k3 server,
most documents printed ok, except I think some problems with PDFs.

Updated the server and then workstations with the 9040 pcl5e driver that
came with the printer and started getting 2 copies of everything
printed.

Updated the drivers on the server with the most recent ones from HP's
web site.

Still getting 2 copies.

Checked printer and it shows one copy on the settings, workstation and
server are both set for one copy.

Also updated the printer with the latest HP firmware.  No change.

Checked a held job in the queue and it showed one copy but printed 2.

Any ideas appreciated.

 

 

 

 


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