What has happened, as you've already reported, there were "several Trojans" on the computer. Your symptoms aren't consistent with trouble reported from installing Windows updates. They are consistent with being infected. No matter how many antivirus programs you run, there's a chance you'll still be infected by something not detected.
Follow the advice already given, boot an installation CD and format the system partition. That will help avoid the problem spreading to other computers. And make sure all other computers are up to date for Windows Updates and 3rd party software updates (run the Secunia online inspector). Carl -----Original Message----- From: Miguel Gonzalez [mailto:[EMAIL PROTECTED] Sent: Wednesday, October 22, 2008 11:47 AM To: NT System Admin Issues Subject: RE: do i have a virus? Ok, I'm finding some suspicious cookies and some trojans. However, after cleaning up with some of this free tools I can't still add a printer, restart the printer spooler or the windows installer service. Since this machine has automatic windows updates, I'm fearing that a windows update could have triggered this issue. And answering the people, I need to know what has happened to avoid this could spread to other computers in the network. Thanks, Miguel --- El mié, 22/10/08, Todd Lemmiksoo <[EMAIL PROTECTED]> escribió: > De: Todd Lemmiksoo <[EMAIL PROTECTED]> > Asunto: RE: do i have a virus? > Para: "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com> > Fecha: miércoles, 22 octubre, 2008 10:40 > Go to infectedornot.com and run their free scanner . > > Todd > > -----Original Message----- > From: Webster [mailto:[EMAIL PROTECTED] > Sent: Wednesday, October 22, 2008 8:13 AM > To: NT System Admin Issues > Subject: RE: do i have a virus? > > > -----Original Message----- > > From: Miguel Gonzalez > [mailto:[EMAIL PROTECTED] > > Subject: do i have a virus? > > > > Two days ago our printers disappeared from our > windows xp machine. > > After trying to add them again, we got an error that > we couldn't run > > because printer spooler is not running. When I went to > start the > > printer spooler, I got an error saying that it > couldn't be run (error > > 1804). After googling a bit, some people said that we > could have > > viruses on the machine. We have symantec installed, > and after scanning > > > we got some viruses that were quarantined. We tried to > uninstall > > Symantec and install McAfee but now we get an error > saying that the > > windows installer cannot be run. Microsoft recommends > reregister the > > windows installer (which we have done) and if it > doesn't work, rename > > dlls and the windows installer and install it again. > > > > Since I don't trust very much this reinstall of > the windows installer > > > as a solution, anyone can give me any hint of what > might be happening > > or we should check beforehand? > > I know this doesn't answer your question - UT - dump > McCrappy and > Symantec and try Vipre. > > > Webster > > > ~ Finally, powerful endpoint security that ISN'T a > resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> > ~ > > ~ Finally, powerful endpoint security that ISN'T a > resource hog! ~ > ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> > ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
