Yes, we do spend a lot of time working on remediation for this threat. Our free trial version of VIPRE does remove it. If it doesn't, send us the files and we'll find out why we don't detect it.
It is a very, very difficult threat to remove, either manually or automatically. Alex Eckelberry, CEO Sunbelt Software 33 N. Garden Avenue, Clearwater, FL 33755 p: 727-562-0101 x220 e: [EMAIL PROTECTED] MSN: [EMAIL PROTECTED] w: www.sunbeltsoftware.com b: www.sunbeltblog.com -----Original Message----- From: Phil Brutsche [mailto:[EMAIL PROTECTED] Sent: Friday, November 14, 2008 3:39 PM To: NT System Admin Issues Subject: Re: Antivirus Pro 2009 How can we get rid of it and prevent it from coming back Have you tried the trial version of the list host's VIPRE AV/AS software? http://www.sunbeltsoftware.com/Home-Home-Office/VIPRE/ However, cleaning the machine is a band-aid at best. A lot of malware is incredibly tenacious; everyone needs to start treating infected machines the same way you would a hacked computer. You can't trust ANYTHING on the machine; you have absolutely NO way to know EXACTLY what was done to it. The only way to be 100% sure it's clean is to format and reinstall. The single best way of preventing it from coming back: Take away local admin from your end users. The principle of least privilege has been a best practice in suitably capable operating environments for 3 or 4 decades for a reason. Darin McHenry wrote: > Recently we have had a several of our XP pro systems get the malware > Antivirus Pro 2009. In the past we were able to get rid of this by > using a free malware removal tool called Malwarebytes; however this > does not work now. Any suggestions? -- Phil Brutsche [EMAIL PROTECTED] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
