Google is your friend here. None of the standard AV / Antispyware tools is going to be of much help.
I've had good luck with helping friends and colleagues by using this. http://www.bleepingcomputer.com/malware-removal/uninstall-antivirus-2009 From: Sharie Breaux [mailto:[EMAIL PROTECTED] Sent: Friday, December 05, 2008 7:28 AM To: NT System Admin Issues Subject: Re: Need help deleting Virus Response Lab 2009 from daughter's computer Thanks for the info - I will give it a try. On Fri, Dec 5, 2008 at 10:26 AM, David Coffey <[EMAIL PROTECTED]> wrote: If you are able to maintain an internet connection you can try trendmicro housecalls. This is free and I have used it on several occasions with very good success rates. Dave ----- Original Message ----- From: Sharie Breaux <mailto:[EMAIL PROTECTED]> To: NT System Admin Issues <mailto:ntsysadmin@lyris.sunbelt-software.com> Sent: Friday, December 05, 2008 10:20 AM Subject: Need help deleting Virus Response Lab 2009 from daughter's computer I have gotten rid of the icon on the task tray by running Spybot Search and Destroy in safe mode, but when I boot her computer up in normal mode, only a few of the icon's pictures appear and you can't get to the start menu. You only receive the hour glass. Something is running in the background. Is there a tool you can run in safe mode that will delete this malware? Thanks! Sharie ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
