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I believe Vipre will handle as well From: Martin Blackstone [mailto:[EMAIL PROTECTED] Sent: Friday, December 05, 2008 8:12 AM To: NT System Admin Issues Subject: RE: Need help deleting Virus Response Lab 2009 from daughter's computer That's what I would recommend. From: Michael Ross [mailto:[EMAIL PROTECTED] Sent: Friday, December 05, 2008 7:52 AM To: NT System Admin Issues Subject: RE: Need help deleting Virus Response Lab 2009 from daughter's computer Did you try malware bytes anti malware ? From: Sharie Breaux [mailto:[EMAIL PROTECTED] Sent: Friday, December 05, 2008 9:20 AM To: NT System Admin Issues Subject: Need help deleting Virus Response Lab 2009 from daughter's computer I have gotten rid of the icon on the task tray by running Spybot Search and Destroy in safe mode, but when I boot her computer up in normal mode, only a few of the icon's pictures appear and you can't get to the start menu. You only receive the hour glass. Something is running in the background. Is there a tool you can run in safe mode that will delete this malware? Thanks! Sharie This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Names in the News company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~