Via tracert, how many hops between the locations? If you tracert a few different times over an hour, does the route change?
Call the DSL provider and ask them to check for line noise/signal degradation. If any is found, ask if there are any load coils on the loop and can they be removed. Load coils increase voice quality but make DSL almost useless. Your router might be dropping the connection to the dsl provider for < 1 second but frequently enough to cause intermitten issues on the pc. Thanks, Jake Gardner TTC Network Administrator Ext. 246 -----Original Message----- From: jesse-r...@wi.rr.com [mailto:jesse-r...@wi.rr.com] Sent: Wednesday, February 04, 2009 11:27 AM To: NT System Admin Issues Subject: PPTP VPN disconnecting Intermittent issue. At site-A, there are a couple users that VPN in to site-Z from their XP machines. Intermittently, sometimes every 10-20 mins, a single user, or multiple users, at Site-A may have their VPN connection drop. (It's not a disconnect as a result from inactivity either) Users at Site-A are using the basic Windows XP PPTP connection. Site-Z uses ISA2006 to support the PPTP VPN tunnel. Site-Z does not have ANY reports of this issue from ANY other site, except Site-A. Site-A's connection to the internet is a DSL line. I suspect the DSL line causinig the issue, maybe when it gets saturated or something. I know VPN connection are more 'sensitive' than regular web browsing, etc. Does anyone know if there are client side settings on XP that can be made in the registry to change the sensitivity of the VPN connection and when/if it disconnects? Users are frustrated... Thanks. -------------------------------------------------------------------- mail2web.com - Enhanced email for the mobile individual based on Microsoft(r) Exchange - http://link.mail2web.com/Personal/EnhancedEmail ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ***Teletronics Technology Corporation*** This e-mail is confidential and may also be privileged. If you are not the addressee or authorized by the addressee to receive this e-mail, you may not disclose, copy, distribute, or use this e-mail. If you have received this e-mail in error, please notify the sender immediately by reply e-mail or by telephone at 267-352-2020 and destroy this message and any copies. Thank you. ******************************************************************* ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
