Yes. My fee is $X/hour. The rate can be reduced by walking the tech through this over the phone, rather than driving to your place of business. I covered this specific incident in detail before I left (if you have documentation of this, provide it).
On Mon, Feb 23, 2009 at 12:19 PM, Chris Blair <chris_bl...@identisys.com>wrote: > I changed jobs last December and left on good terms with everyone. I gave > my 2-week notice, worked long hours to train the desktop support person so > he could take over my duties. Well I got a call from them today that the > network is down. I know what the issue is and I even trained the desktop > person on how to fix it before I left (and numerous times before that). > > > > So how would you handle the situation? Would you take the time to fix it by > walking the desktop person through it over the phone? Would you offer up > your services as a consultant? > > > > > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
