My first response is like Sean's but it's a small world and like people to think nice things about me, so I probably give them one for free. After its working, I email the solution to the dt support guy along with CCing my previous manager and let them know that in the future I will be happy to contract with them for support.
-troy -----Original Message----- From: Chris Blair [mailto:[email protected]] Sent: Monday, February 23, 2009 9:19 AM To: NT System Admin Issues Subject: Supporting former employer I changed jobs last December and left on good terms with everyone. I gave my 2-week notice, worked long hours to train the desktop support person so he could take over my duties. Well I got a call from them today that the network is down. I know what the issue is and I even trained the desktop person on how to fix it before I left (and numerous times before that). So how would you handle the situation? Would you take the time to fix it by walking the desktop person through it over the phone? Would you offer up your services as a consultant? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
