See...if you do everything before the users even log in you avoid this whole 
mess :-)

Dave

-----Original Message-----
From: Angus Scott-Fleming [mailto:angu...@geoapps.com] 
Sent: Wednesday, March 25, 2009 11:36 AM
To: NT System Admin Issues
Subject: RE: Can not open PST files

On 25 Mar 2009 at 17:29, Kevan Dickinson  wrote:

> What can people suggest as the best way to now backup these PST files to the 
> > network. 
> 
> As a temporary measure I have installed the Microsoft PST backup tool that 
> copies the PST Files up to the Network when a user closes Outlook. 
> 
> Running a logoff script could also copy the files, but what are other people 
> > doing?  

Since my users rarely close OL and since we often have the need to shut down 
quickly during thunderstorm season, I have avoided a backup situation which 
happens only at logoff.  A former client had a Very Bad Experience many years 
ago (1980s) with backups which were run at the end of the day -- they didn't 
get run for several weeks because every day they shut down as the thunderstorms 
came in.  They lost several weeks of work.

I use the network logon script to copy the PST to the network as the user logs 
in.  Biggest problem is keeping users from opening OL until the copy finishes, 
so the way I "solved" that was to copy the PST to %TEMP% first (much faster 
than copying to the LAN), then copy from %TEMP%.  I also put up a warning 
dialog "Don't open Outlook until this goes away" ....  

Your comment on the backup tool made me go and read up on it.   

    How to automatically back up your personal folders file in Outlook 2000 
    and Outlook 2003
    http://support.microsoft.com/kb/238782

    Using the Microsoft Outlook Personal Folders Backup tool
    http://office.microsoft.com/en-us/outlook/HA010875321033.aspx

I found this "note" in the above article interesting and slightly amusing:

    If you are using an East Asian operating system with an English version of 
    Microsoft Office, you cannot use this download. 

I found this disturbing comment googling PST BACKUP:

------- Included Stuff Follows -------
RE: PST backup

    "I have found SyncToy to be buggy and it is unsupported. Robocopy is more 
    robust, even with its PITA switches. But IIRC, neither will sync an open 
    PST, and even a closed PST stays untouchable for 30 minutes after closing. 
    How are you going to make the users close their PSTs, and how are you 
    going to make the sync program wait half an hour after the closing? "

--------- Included Stuff Ends ---------
Seen here:
    http://www.mail-archive.com/excha...@intm-dl.sparklist.com/msg18300.html

No explanation of why a "closed" PST is still open for 30 minutes.  WRT PSTs on 
the server, I came across this:

    Ask the Performance Team : Network Stored PST files ... don't do it!
    http://blogs.technet.com/askperf/archive/2007/01/21/network-stored-pst-
    files-don-t-do-it.aspx
    or here if the above wraps unusably: http://preview.tinyurl.com/2lfwa4

The problem is apparently in how OL "talks" to its PSTs; it can overload 
Windows servers pretty easily because it's not network-friendly. Comments in 
one of the two articles just above suggest that Netware servers and Linux 
servers don't have the file-handles problems that plague PSTs on Windows 
servers, so a possible solution would be to set up a Linux box for your PSTs.

Interesting comment on the last page:

    "We tried PFBackup but when 5 o'clock comes and everyone starts backing up 
    to the network share the LAN came to a crawl."

It seems that BackupExec with the DLO (Desktop/Laptop Option) can back up local 
PSTs:

    How to configure Backup Exec Desktop and Laptop Option to perform 
    incremental backups of Outlook .pst files
    http://seer.support.veritas.com/docs/268078.htm

Here's a VERY interesting page for those with OL and no Exchange server:

    Folder Redirection w/out Offline Files with outlook pst backup without 
    Exchange - Spiceworks Community
    http://community.spiceworks.com/how_to/show/42

    I've put together a how-to for organizations with a windows server 
    (2003+) who lack an Exchange Server. A problem I've found with this 
    common setup is the ability to cleanly backup Outlook .pst (pop3) and 
    other user files. The solution utilizes folder redirection, roaming 
    profiles, an Administrative template within the GPO, active 
    directory, and logon scripts. Users are then able to save items from 
    desktop, documents, favorites, etc. upon logoff. This makes roaming a 
    snap, and allows for a quick computer replacement in a pinch.

HTH

Angus


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