I don't have any experience with Great Plains...but...

What perf counters are you looking at?

Is this a new TS farm, or an existing one?

Is this a .NET app?

Got a network trace?

What happens if you login to the console & run the application?

Have you used sysinternals tools to see if the app is having troubles
access registry keys, file system, etc...?

What happens if you run the application from a desktop, same thing or
snappy load/run times?

 

Scott Kaufman

Lead Network Analyst

ITT ESI, Inc.

 

From: Tom Miller [mailto:tmil...@hnncsb.org] 

Sent: Wednesday, April 22, 2009 4:19 PM

To: NT System Admin Issues

Subject: Any one using Great Plains?

 

Hi Everyone,

 

We are moving to MS Dynamics Great Plains, version 10.  We go live in a
few months.  What I see is that the Great Plains client is slooooow on
remote desktops and via the Terminal Servers.  The client goes
non-responsive for a minute, then finally the user can log on, select
the company, and go about his business.

 

Once in the client performance, while not blazing, is acceptable.
Closing the client is pretty quick.

 

The terminal servers are loaded with memory and CPUs and there is barely
a performance change when the GP client loads.  On the GP SQL 2005
server, same thing.  I've been looking at performance stats all day and
except for the occasional CPU spike, nothing is going on.

 

I'm guessing the is a SQL issue?  Any suggestions?  I have other SQL
2005 apps on other servers and don't see this sort of slow client issue.

 

Thanks,

 

 

Tom Miller

Engineer, Information Technology

Hampton-Newport News Community Services Board

757-788-0528 

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