We use Kaseya to manage client desktops and it has integrated remote support vie RDP/VNC/PCAnywhere depending on the client host and the what we set. While it's not as sophisticated as citrix/TS or a firewall based routed product we can deploy it to a site in 10 minute and have clients remotely vnc-ing into their boxes. There are 2 methods of connection, from the admin console we just choose the machine and we control it, or the end user gets a username and password and then they log on via that secure web page.
We get this as a hosted product so the costs are on a per user per month basis, so the plumbing is all taken care of. The agents support Macs as well. The only hard bit is getting the agent installed on the end user machine, but there are remote tools for this, so with an admin password you can wake the network up, deploy the agents in a few clicks. Mike From: Andrew Laya [mailto:andrew.l...@gmail.com] Sent: 01 May 2009 01:20 To: NT System Admin Issues Subject: Re: Remote access options Hi Richard, Built-in Screen Sharing is one option, though I have only had luck with it if machines are close by (read, same subnet). VNC access is also built-in. I use Chicken of the VNC as a client to remote to other Mac workstations. As an alternative to these free options, have a look at Timbuktu Pro. hth, Andrew. On Thu, Apr 30, 2009 at 5:30 PM, Richard Stovall <richard.stov...@researchdata.com<mailto:richard.stov...@researchdata.com>> wrote: Please forgive the thread hijack... I've had a question in my head for weeks. Never thought to ask it here. Duh. Is there a good Mac OS X solution for remoting from one Mac into another? Something like RDP for Macs, I guess? I'm not looking for VNC, etc. I'm really looking for the ability to take over a Mac session completely. Thanks, RS -----Original Message----- From: Ben Scott [mailto:mailvor...@gmail.com<mailto:mailvor...@gmail.com>] Sent: Thursday, April 30, 2009 5:17 PM To: NT System Admin Issues Subject: Re: Remote access options On Thu, Apr 30, 2009 at 2:05 PM, Bill Songstad (WCUL) <administra...@waleague.org<mailto:administra...@waleague.org>> wrote: > Solution: existing VPN access through the firewall, using realvnc on windows > desktops. (RDP wasn't an option due to Linux and Mac clients at the user's > homes). FYI, there are several RDP client implementations available for Mac, Linux, and Unix. I use "rdesktop" from home (Linux) to work (Win 2000 and XP) all the time, and have for years. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
