Skyfex http://skyfex.com/ lets you watch a user's PC for free for 30 minutes and remote control it for 5 minutes per session. When you have used up your time, you can initiate a new session or upgrade to their fee product. It's easy enough for even technologically challenged lusers to use.
Bill From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Tuesday, May 12, 2009 2:23 PM To: NT System Admin Issues Subject: Re: Open source remote access My needs for field troubleshooting are fairly limited, and I've blown through about 60% of my budget for the year, so the timing isn't quite right. Thanks for the tip, though! On Tue, May 12, 2009 at 5:19 PM, Kurt Buff <kurt.b...@gmail.com> wrote: Note: I'm pricing it right now (haven't gotten the quote yet) but the SonicWall rep I spoke to said that there was a special going on for this licensing (we have an SSL-VPN 2000) at 50% off. He's supposed to be poking Provantage to provide me with the quote. Might be worth a call if you have this unit. On Tue, May 12, 2009 at 14:07, Jonathan Link <jonathan.l...@gmail.com> wrote: > I didn't get that you wanted support functionality from your original email. > There's a VirtualAssist add-on for the SSL-VPN lines, but I haven't priced > that, and it is, of course, not open source. > > On Tue, May 12, 2009 at 4:57 PM, Joe Heaton <jhea...@etp.ca.gov> wrote: >> >> How does that allow you to help troubleshoot their PCs? >> >> >> >> Joe Heaton >> >> Employment Training Panel >> >> >> >> From: Jonathan Link [mailto:jonathan.l...@gmail.com] >> Sent: Tuesday, May 12, 2009 1:56 PM >> To: NT System Admin Issues >> Subject: Re: Open source remote access >> >> >> >> I have an ESXi box sitting out there with a couple of VM's avaialble for >> our users. They attach to the VPN, then RemoteDesktop into the VM's. Not >> open source, but leveraging our licensing and resources effectively. VPN is >> an Sonicwall SSL-VPN 2000, ESXi box is a decommissioned but still servicable >> server. >> >> On Tue, May 12, 2009 at 4:32 PM, Ben Scott <mailvor...@gmail.com> wrote: >> >> On Tue, May 12, 2009 at 4:08 PM, Joe Heaton <jhea...@etp.ca.gov> wrote: >> > Anyone know of an open source alternative to programs like GoToMeeting, >> > or >> > LogMeIn? >> >> Don't forget, those items are more a service than software. Remote >> >> control can be got with Remote Desktop, VNC, even PCanywhere. The >> thing those services provide is a server out on the network. Both >> ends connect to the server, and the server acts as an intermediary. >> This avoids the need for inbound firewall configuration, which most >> consumer lusers find difficult. So since we're talking about >> services, "Open Source" doesn't solve as many problems as it would on >> something you host yourself. >> >> -- Ben >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> >> >> >> >> >> >> >> >> > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~